Bodily Injury Adjuster - Litigation, Moderate/Complex NY NJ PA - Remote

Allstate • USA - PA (Remote), PA

5d • $53,500 - $84,625 • Remote

About The Position

As a Litigation Bodily Injury Adjuster, you’ll support complex and severe auto claims involving property damage, bodily injury, attorneys, and litigation. In this remote role, you’ll investigate coverage and liability, evaluate damages and risk, communicate with customers and attorneys, and negotiate fair injury settlements. You’ll use sound judgment, empathy, and Allstate’s claims tools to guide each claim through a fast, fair, and well-documented process while delivering a strong customer experience. This role will be aligned to the Casualty 1800 office.

Requirements

• Prior represented or litigation third-party casualty claim handling experience
• 3+ years of bodily injury claim handling experience
• Moderate or complex bodily injury claim handling experience
• Experience handling claims in New York, New Jersey, and Pennsylvania
• Strong phone communication skills, with the ability to build rapport and assess claims accurately
• Ability to work independently and remotely while managing time efficiently
• Familiarity with insurance policies, coverage, and liability determination
• Strong critical thinking and problem-solving skills, with the ability to evaluate and negotiate injury claims successfully
• Knowledge of innovative tools and platforms for effective claims evaluation
• A dedicated workspace in your residence that is private and free from distractions
• A minimum internet bandwidth of 50 MB down/5 MB up
• Appropriate work surface and seating
• You may be required to obtain an adjuster and/or appraiser license as a condition of employment
• If required, licensing may include an additional Department of Insurance background check and must be completed within 60 days of hire
• If you currently hold an active insurance license, you must terminate all existing appointments before onboarding and must not hold any outside appointments during employment
• If you are seeking an adjuster role and hold a resident producer license, you must formally surrender that license when instructed by the licensing team

Nice To Haves

• Experience using NextGen, Mitchell Decision Point, and Casualty Center preferred

Responsibilities

• Investigate coverage and liability
• Evaluate damages and risk
• Communicate with customers and attorneys
• Negotiate fair injury settlements
• Guide each claim through a fast, fair, and well-documented process
• Deliver a strong customer experience

Benefits

• Day 1 benefits, including time off, healthcare, retirement, and more
• Competitive pay, plus support for ongoing development and career advancement
• Time off programs and resources that support work/life balance
• Initial and ongoing training to help you succeed in the role
• 401(k)/pension
• Education reimbursement
• Programs that support life outside of work
• A technology bundle that includes all equipment needed to perform your work from home, including a laptop, monitors, headset, keyboard, and mouse
• Connectivity reimbursement of $80 per month to offset some of the cost of internet

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed