EST) Remote

Allstate•Dayton, OH

2d•$53,500 - $84,625•Remote

About The Position

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. A day in the life of a Represented Bodily Injury Adjuster Moderate/Complex, and what it takes to do the job! As a Represented Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair and timely injury settlements with all parties involved. The ideal candidate will be able to handle a high-volume of pending cases and have experience with not only third-party casualty adjusting, but also first-party collision and third-party property damage claims. Candidates for this role must reside in the Eastern or Central Time Zones.

Requirements

Prior represented third-party casualty claim handling experience is required
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
Ability to work independently and remotely, while managing time efficiently.
Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
Knowledge of innovative tools and platforms for effective claims evaluation.
Must reside in the Eastern or Central Time Zones.

Nice To Haves

OH or CT claims experience highly preferred
2-5 years of moderate/complex Bodily Injury claim handling experience is preferred
Proficient in Microsoft Office Suite a plus

Responsibilities

Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Assessing coverage, liability, and damages while providing exceptional customer service.
Communicating with customers and attorneys through voice calls, email, and text messages.
Engaging in negotiation processes to reach fair and timely injury settlements with all parties involved.
Handling a high-volume of pending cases.
Performing detailed reviews of damage and interpreting policies to determine coverage.
Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills.
Protecting the company financially by executing policies along policy agreements.
Keeping a clear record of work in a claims system that you will be trained on.
Ensuring timely and accurate documentation is completed as you work on each claim.

Benefits

Time off
Healthcare
Retirement
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling
A time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
A comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
Monthly connectivity reimbursement to help offset internet costs.