Bodily Injury Claims Adjuster

U-Haul•Hamilton, ON

1d•CA$6,250 - CA$7,084•Onsite

About The Position

U-Haul Claims Canada is seeking a claims examiner who will be responsible to investigate, evaluate and settle complex both bodily injury claims across Canada. The files are of varying complexity, and the successful candidate will have a dynamic personality and the ability to excel in a high-performance environment. The successful candidate will investigate, evaluate, negotiate and settle Bodily Injury (BI) claims by telephone and correspondence. The candidate has the ability to work effectively with insureds, adjusters, clients, legal counsel and more.

Requirements

Minimum 3 years of experience handling bodily injury claims
CIP or working towards designation is required
Strong organizational; decision making and problem-solving skillset
Excellent communication skills, both written and verbal
Expertise in file preparation, and demonstrate ability to negotiate a file to resolution
Knowledge of claims settlement, policy wording, and fraud investigations with ability to identify and analyze coverage issues
Strong general computer knowledge required
Knowledge of handling claims across Canada, is an asset
After hours and on call responsibilities in rotation
Post-secondary education completed in a related field
2–4 years of Bodily Injury adjusting experience
Post-secondary education in Insurance, Business, or a related field; CIP designation, or in progress

Nice To Haves

Knowledge of handling claims across Canada, is an asset

Responsibilities

Full handle of both direct deal and litigated files
Investigate, evaluate, negotiate Bodily Injury losses of moderate to high complexity
Investigation, collection, and analysis of claims information
Accurate recording, reporting and presentation of files
Manage challenging coverage claims with tact and professionalism
Arrange and manage vendors for your investigation (IA's, surveillance, legal defense, defense medicals)
Maintain accurate reserves and expense control
Manage claims in litigation, participate in mediations, pre-trials and trials
Attend meetings and seminars to keep abreast of changes in the insurance field as needed
Participate in team or other meetings as requested or required. This may include travel to meetings away from the normal work location
Handle overflow claim assignments from other teams as requested
Work on special projects as assigned.