Boathouse Rental Coordinator

Glen Ellyn Park District•Glen Ellyn, IL

1d•Hybrid

About The Position

The Boathouse Rental Coordinator serves as the main contact for rental operations for the scenic boathouse situated on the shore of Lake Ellyn. The primary responsibility is to facilitate the rental process for events such as weddings, parties, corporate gatherings, and community events. Duties include marketing, tours and booking, contract and payment management, and vendor and equipment coordination. This role requires exceptional organizational skills, attention to detail, and excellent interpersonal and customer service skills to ensure the seamless execution of all rental contracts and activities. This includes frequent interaction with the public and park district staff to perform the required duties and responsibilities. In addition to coordinator responsibilities, this position may assist with front desk operations and/or other administrative needs of the Recreation Services department. Occasional remote work possible following orientation period. This is an at-will position.

Requirements

Previous administrative experience with effective organizational skills, accuracy, and the ability to follow through on detailed work.
Effective communication and customer service skills with ability to interact well with staff and the public both verbally and in writing, with tact and diplomacy.
Professional and approachable with the capacity to build lasting relationships and work collaboratively with staff, vendors, community organizations, and the public.
Strong computer and keyboard skills required with proficiency in MS Office (Word, Excel, Outlook) and the aptitude to learn and use other systems/applications.
Effective problem-solving skills with the capacity to act calmly and effectively under pressure or in difficult situations.
Must be a self-starter who is dependable, flexible, and able to work independently and as part of a team.
Prior cash handling experience with solid general math skills is required.
High School graduate or equivalent is required.
Capacity to project a professional appearance and maintain confidential information.
Capacity to be flexible, manage multiple tasks and shift priorities as needed.
Possess good safety awareness and utilize sound judgment in all aspects of this position.
Available to work a flexible schedule including evenings and weekends.
Must be CPR/AED/First Aid certified or obtain within 3 months of hire.
Reliable transportation to and from work.
Minimum age of 21 years old.

Nice To Haves

Previous event planning and coordination for hospitality or other related industries is preferred.
Recreation registration software experience is preferred, with ActiveNet experience highly desired.
Related college courses preferred or comparable training and/or experience.
Local resident and/or familiarity with the Glen Ellyn community is a plus.

Responsibilities

Serves as the main contact for rental operations for the Lake Ellyn Boathouse.
Facilitates the rental process for events such as weddings, parties, corporate gatherings, and community events.
Handles marketing, tours, and booking for rentals.
Manages contracts and payments.
Coordinates with vendors and equipment.
Interacts frequently with the public and park district staff.
May assist with front desk operations and other administrative needs of the Recreation Services department.
Performs required duties and responsibilities.

Benefits

Participation in the IL Municipal Retirement Fund with pension and disability benefits
Competitive Wages
Paid training
Opportunities for recognition incentives throughout the year
Ackerman Sports & Fitness Center and Sunset Pool Individual Membership while actively employed
4 Free One-time Use Guest Passes for GEPD facilities (Ackerman/Holes & Knolls/Sunset Pool)
Flexible schedule
Most weekends OFF
Referral Bonus; $50 for you and your new referral after 30 days in good standing
Letter of Recommendation for college, internships, or future career opportunities!