Rental Coordinator

N C Machinery Co.•Tukwila, WA

2d•Onsite

About The Position

We are looking for someone who is outgoing and enjoys interacting with people, to work in our Tukwila location. The Rental Coordinator is responsible for assisting customers with their parts, service, equipment rental, and training needs. Customers are taken care of in person or over the phone. With Customer Satisfaction always a priority, follow up phone calls are made to our customers to see if they have any questions, concerns, to ensure their rental equipment needs are met. This position is responsible for scheduling timely delivery and pick-up of equipment, preventive maintenance, and the repair of equipment. Administrative requirements include completing the appropriate paperwork timely, logging and inputting data, and reconciling inventory assets. This person needs to professionally represent the company by continuing their industry education, attending required meetings, by coordinating with member companies, departments and fellow employees, through cleanliness and proper attire, and with articulate and effective communication. Promote and adhere to strict safety standards; Safety Always the Right Choice. Practice Company Values: Teamwork, Customer Focus, Commitment, Respect, Sense of Urgency, Integrity, and Safety.

Requirements

Strong communications skills in person and over the phone.
Ability to work in a fast-paced environment at times.
Ability to multitask.
Demonstrated organizational skills and attention to detail.
Strong PC skills.
Experience with Microsoft Office.
Experience with DBS.
Construction equipment knowledge.
Knowledge of general office equipment.
High school diploma or equivalent necessary.
Valid state driver’s license.

Nice To Haves

BA/BS preferred.

Responsibilities

Assisting customers with their parts, service, equipment rental, and training needs.
Taking care of customers in person or over the phone.
Making follow up phone calls to customers to see if they have any questions or concerns, and to ensure their rental equipment needs are met.
Scheduling timely delivery and pick-up of equipment.
Scheduling preventive maintenance and repair of equipment.
Completing appropriate paperwork timely.
Logging and inputting data.
Reconciling inventory assets.
Professionally representing the company by continuing industry education, attending required meetings, coordinating with member companies, departments and fellow employees, maintaining cleanliness and proper attire, and communicating articulately and effectively.
Promoting and adhering to strict safety standards.