Boat Detailer - Full Time

Bass Pro Shops•Hammond, IN

About The Position

The Boat Detailer performs detailing and transportation of new and pre-owned boats, motors, trailers, and ATVs in support of a TMBC Sales, Service, and Parts operation. The role helps provide customers with a pleasant and productive shopping experience by preparing units for customer pickup, display, and service, and by moving deliveries and customer units to appropriate dealership locations. The Detailer also assists with delivery verification, staging units for service and storage, maintaining cleaning supplies, supporting pre-delivery inspection and VIN verification, reporting concerns or repairs, and maintaining dealership grounds, facilities, and work areas. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

  • High school education or equivalent experience.
  • Must possess and maintain a valid driver's license.
  • Must be at least 21 years old.
  • Ongoing verification of driving eligibility is conducted to ensure compliance with company and regulatory standards.
  • Successful completion of a DOT physical may be required.
  • Ability to perform simple math calculations.
  • Ability to communicate in a friendly and professional manner with customers and fellow outfitters.
  • Ability to operate a forklift and tractor.
  • Ability to maintain required criteria to operate company vehicles and equipment safely.
  • Ability to lift up to 50 pounds.
  • Ability to stand for extended periods.
  • Ability to work outdoors in all kinds of weather.

Responsibilities

  • Support world-class customer service and help ensure a pleasant and productive shopping experience.
  • Wash, clean, wax, and vacuum boat interiors and exteriors for customer pickups, display, and service.
  • Use a forklift or tractor to help unload incoming boats, motors, trailers, and ATVs and transport them to dealership areas such as storage, display, the showroom, or customer delivery.
  • Confirm packing lists or invoices for boat loads and other product deliveries.
  • Transport and stage customer boats and ATVs for service, rigging, and storage by moving units as needed.
  • Maintain an updated list of cleaning supplies and notify the Service Manager or Service Lead when items are needed.
  • Assist the Rigger and Service Specialist with PDI and VIN verification processes.
  • Inform the Service Manager or Service Lead about unit concerns or required repairs.
  • Perform grounds and facility maintenance as required.
  • Keep the work area neat and clean.
  • Perform other duties as assigned.

Benefits

  • Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Health Savings Account.
  • Flexible Spending Account.
  • Voluntary benefits.
  • 401(k) retirement savings.
  • Paid holidays.
  • Paid vacation.
  • Paid sick time.
  • Bass Pro Cares Fund.
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