Boat Business Assistant Full Time

Bass Pro Shops•Oklahoma City, OK

2d•Onsite

About The Position

The Boat Business Assistant provides clerical support for all boat, motor, trailer, or ATV customer purchases in the Boat Department or at a Boat Dealership. This role supports a strong commitment to world-class customer service and ensures a pleasant and productive shopping experience for all customers. The assistant helps the Business/Sales Manager or Boat Manager in selling finance and insurance programs to increase dealer revenues, conducts or assists in customer closings and funding activities, and coordinates all paperwork involved in the sale process. This includes creating and finalizing quotes, printing closing documents, entering customer deposits, and maintaining sales, finance, and commission logs. The position is also responsible for accounting for all monies received in the department, performing closing activities at the end of the day (e.g., till reconciliation, batch detail reports, Daily Cash Reports, bank deposit slip preparation), and completing data entry into IDS of all activities associated with the sale, posting all deals within 24 hours of delivery. Additionally, the role organizes and processes MSOs, answers multi-line phones, maintains office supplies and title/registration paperwork, prepares check requests, maintains manufacturer documentation, and registers products within specified timeframes. Other clerical tasks such as sending faxes and maintaining customer files are also part of the responsibilities.

Requirements

High School education or equivalent experience
Must be at least 21 years old
Ability to calculate figures, make change, and figure percentages
Ability to communicate in a friendly and professional manner
Clerical / data entry skills, preferably within the marine or auto industry
Good organizational abilities
Detail oriented

Responsibilities

Provides clerical support for all boat, motor, trailer, or ATV customer purchases.
Supports world-class customer service and ensures a pleasant shopping experience.
Assists in selling finance and insurance programs to increase dealer revenues.
Conducts or assists in customer closings and funding activities.
Coordinates all paperwork involved in the sale process, including quotes, closing documents, and customer deposits.
Maintains Sales, Finance, and Commission logs.
Accounts for all monies received and ensures their safekeeping.
Performs end-of-day closing activities, including till reconciliation and report preparation.
Completes data entry into IDS for all sale-related activities.
Posts all deals within 24 hours of delivery.
Organizes and processes MSOs, including receipt entry, safeguarding, and filing.
Answers multi-line phones professionally and courteously.
Directs inbound calls and takes accurate messages.
Maintains adequate inventory of office supplies and title/registration paperwork.
Completes and files required title work and associated documentation.
Prepares check requests as needed.
Maintains manufacturer documentation and registers products within specified timeframes.
Performs other clerical tasks as required, including faxes and file maintenance.