Boarding Office Coordinator

Corewell Health • Dearborn, MI

2d • Onsite

About The Position

Under general direction and with minimal direct supervision, the Boarding Office Coordinator performs functions related to electronically boarding surgical cases and maintaining the Surgical Services computer network and database. The role supports accurate case information, efficient use of operating room resources, coordination of surgical patient information among departments, and timely patient flow. It also assists with training other surgical services boarding coordinators and maintains a commitment to professional development and required training.

The position is based at Dearborn Hospital in the Women Infant Services Unit, OB Antepartum Delivery. It is full-time, with a day shift schedule of 40 hours per week, Monday through Friday; weekend frequency is listed as not applicable.

Requirements

• High school diploma or equivalent.
• Two years of relevant experience.
• Two to three years of clerical experience in a healthcare environment.
• Surgical scheduling experience.

Responsibilities

• Electronically board surgical cases, addressing privileges, suspension lists, equipment conflicts, and completion of relevant data such as addresses and insurance numbers.
• Use operating room resources efficiently while maintaining fiscal responsibility.
• Maintain the Surgical Services computer network and database through accurate data entry and retrieval, and problem-solve related issues.
• Coordinate required surgical patient information between departments to support efficient and timely patient flow.
• Assist in training other surgical services boarding coordinators.
• Pursue self-growth and professional development.
• Complete mandatory education, training, in-service programs, and job-classification competencies, including TB testing.
• Conduct work safely, follow regulatory requirements, and report safety hazards to the Manager and/or Safety Director or Chairperson.
• Attend work as scheduled.
• Demonstrate customer focus and Service Excellence principles, including use of scripting outlined in Service Excellence standards.
• Demonstrate personal behaviors in accordance with CREDO principles.
• Support facility safety and regulatory outcomes, including TJC and CMS requirements.
• Demonstrate knowledge of the Chain of Command and initiate it as needed.

Benefits

• Comprehensive benefits package intended to support financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with offers on restaurants, phone plans, spas, and other items.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED