Boarding Office Coordinator

Corewell Health • Dearborn, MI

4d • Onsite

About The Position

Under general direction and with minimal direct supervision, the Boarding Office Coordinator performs a wide range of functions related to boarding surgical cases and maintaining the Surgical Services computer network and database. The role supports accurate case boarding, efficient use of operating room resources, coordination of surgical patient information across departments, and timely patient flow. The coordinator also assists with training other surgical services boarding coordinators and completes required education, training, and competencies.

Requirements

• High school diploma or equivalent.
• Two to three years of clerical experience in a healthcare environment.
• Surgical scheduling experience is preferred.

Nice To Haves

• Surgical scheduling experience.

Responsibilities

• Perform computer boarding of surgical cases, addressing privileges, suspension lists, equipment conflicts, and completion of relevant patient data such as addresses and insurance numbers.
• Use operating room resources efficiently and maintain fiscal responsibility.
• Maintain the Surgical Services computer network and database through quick, accurate data entry and retrieval, and problem-solving.
• Coordinate required surgical patient information between departments to facilitate efficient and timely patient flow.
• Assist in training other surgical services boarding coordinators.
• Maintain commitment to self-growth and professional development, and complete mandatory education and training programs.
• Conduct work safely, follow regulatory requirements, and report safety hazards to the Manager and/or Safety Director or Chairperson.
• Attend work as scheduled.
• Demonstrate Customer Focus and SERVICE EXCELLENCE principles and use scripting as outlined in Service Excellence standards.
• Demonstrate personal behaviors in accordance with CREDO principles.
• Ensure and enhance facility, safety, and regulatory outcomes, including TJC and CMS requirements.
• Complete mandatory training, education, and competencies required for the job classification, along with TB testing.
• Demonstrate knowledge of the Chain of Command and initiate it as needed.

Benefits

• Comprehensive benefits package supporting financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on items and services such as restaurants, phone plans, and spas.
• Optional identity theft protection, home insurance, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED