Contractor - Boarding Agent

NORTON LILLY INTERNATIONAL • Saint Rose, LA

1d

About The Position

The Boarding Agent - Contractor coordinates the agencies, husbandry, and administrative functions associated with individual vessel calls assigned to the Port Office. The role involves boarding vessels in port and supporting the Port / Operations Manager with vessel rotation planning, billing, pro forma requests, and port cost estimates. The agent maintains accurate vessel files, prepares and submits required documentation, and communicates with principals, customers, vessel masters, port authorities, terminals, and government authorities. The position also includes procuring outside services, managing vendor service and costs, and traveling to U.S. Immigration Control and the U.S. Customs Office to ensure documentation is ready for vessel arrivals and departures. Other related duties may be assigned by the Port Operations Manager or another member of the management team. The position is designated 1099 Contractor Only - PRN. Duties may evolve with changes in the industry and technology.

Requirements

• 1099 contractor only; PRN position.
• Verifiable excellent customer service abilities.
• Ability to enter, generate, and retrieve information using a computer.
• Experience with Microsoft Office Suite.
• Strong communication skills in group and individual interactions to solve problems.
• Ability to lift 50 pounds.
• Valid driver's license and acceptable motor vehicle record (MVR).
• Ability to obtain a Transportation Workers Identification Card (TWIC).
• Reliable transportation.
• Ability to provide and maintain automobile insurance according to state laws.
• Availability to work a flexible schedule based on business needs, including days, nights, weekends, and some holidays, with travel to and from vessels in port.

Nice To Haves

• Previous experience in the marine agency field is helpful but not required.

Responsibilities

• Board vessels in port on a daily basis.
• Assist the Port / Operations Manager with planning and assigning the weekly vessel rotation.
• Assist with billing procedures and follow-up and completion of pro forma requests.
• Respond to principal and customer inquiries in accordance with the Corporate Operations Manual Policies or Principal Governing Working Instructions.
• Assist in preparing estimates of port costs.
• Establish and maintain marine vessel files, ensuring documentation is prepared accurately and on time.
• Prepare and execute required governmental and agency documents for approval and submission to marine vessel files.
• Communicate daily with principals and customers, vessel masters, the Port Authority, terminals, and appropriate government authorities.
• Procure outside services for assigned vessels at the direction of the Port / Operations Manager.
• Manage vendor service quality and control costs.
• Travel to U.S. Immigration Control and the U.S. Customs Office to ensure required documentation is ready for vessel arrivals and departures.
• Perform other related duties as assigned by the Port Operations Manager or another member of management.

What This Job Offers

• Education Level: No Education Listed