Contractor - Boarding Agent

Norton Lilly International • St. Rose, LA

1d

About The Position

The Boarding Agent Contractor coordinates agencies, husbandry, and administrative functions associated with individual vessel calls assigned to the Port Office. The role boards vessels in port, supports the Port / Operations Manager with vessel rotations, billing, pro forma requests, and estimates of port costs, and handles vessel documentation and required approvals. The Boarding Agent communicates with principals and customers, vessel Masters, the Port Authority, terminals, and government authorities; procures outside services as directed; and manages vendor service quality and cost control. The position also requires trips to U.S. Immigration Control and the U.S. Customs Office to ensure documentation is ready for vessel arrivals and departures. Other related duties may be assigned by the Port Operations Manager or another member of management. The position may change as the industry and technology evolve.

Requirements

• 1099 contractor only; PRN position.
• Previous experience in the marine agency field is helpful but not required.
• Verifiable excellent customer service abilities.
• Ability to enter, generate, and retrieve information using a computer.
• Experience with Microsoft Office Suite.
• Strong communication skills in group and individual interactions, including problem-solving.
• Ability to lift 50 pounds.
• Valid driver’s license and acceptable motor vehicle record (MVR).
• Ability to obtain a Transportation Workers Identification Card (TWIC).
• Reliable transportation.
• Ability to provide and maintain automobile insurance according to state laws.
• Availability to work a flexible schedule based on business needs, including days, nights, weekends, and some holidays, with travel to and from vessels in port.

Nice To Haves

• Previous experience in the marine agency field.

Responsibilities

• Board vessels in port daily.
• Assist the Port / Operations Manager with planning and assigning the weekly vessel rotation.
• Assist with billing procedures and follow up on completion of pro forma requests.
• Respond to principal and customer inquiries in accordance with Corporate Operations Manual Policies or Principal Governing Working Instructions.
• Assist in preparing estimates of port costs.
• Establish and maintain marine vessel files, ensuring documentation is prepared accurately and on time.
• Prepare and execute required governmental and agency documents for approval and submission to marine vessel files.
• Communicate daily with principals and customers, vessel Masters, the Port Authority, terminals, and appropriate government authorities.
• Procure outside services for assigned marine vessels at the direction of the Port / Operations Manager.
• Manage vendor service quality and cost control.
• Travel to U.S. Immigration Control and the U.S. Customs Office to ensure required documentation is ready for vessel arrivals and departures.
• Perform other related duties as directed by the Port Operations Manager or another member of management.

What This Job Offers

• Education Level: No Education Listed