BMW Technician

Penske Automotive Group•Santa Ana, CA

2d•Onsite

About The Position

Crevier BMW, a Penske Automotive Group dealership, is seeking an experienced Flat Rate Technician to perform vehicle repairs and maintenance according to factory and dealership specifications and time standards. The position focuses on delivering an excellent customer experience and maintaining vehicles to high quality standards. Pay is production-based, starting at a flat rate of $33 per hour, with expected annual pay of $70,000–$200,000 depending on productivity and qualifications. Qualified candidates may be eligible for a sign-on bonus of up to $6,000. The technician works primarily in an automotive shop. The covered workspace may be subject to heat, cold, and work-related safety hazards, and loud noise may occur regularly. The position requires prolonged standing, regular physical movement and repetitive motion, and lifting or carrying heavy objects with assistance as described in the posting. Evening, weekend, and holiday work may be required. The role requires a high school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience. The preferred background is an associate degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination. ASE certification is preferred.

Requirements

Experience performing diagnostics, maintenance, and repairs on BMW vehicles.
At least three years of dealership experience.
Safe working knowledge of shop tools and equipment.
High school diploma or equivalent and two years of related experience, or an equivalent combination of education and experience.
Exceptional customer service and communication skills, including the ability to listen to customers and determine how to assist them.
Ability to work well in a team environment and maintain a positive, reliable, and enthusiastic attitude.
Knowledge of automotive systems, tools, and repair processes.
Strong attention to detail and commitment to quality.
Ability to use technical references and manuals in written and online formats and explain technical terms to non-technical audiences.
Ability to follow quality and safety processes, manage time effectively, and prioritize work.
Ability to meet the physical demands described, including prolonged standing, regular pushing, pulling, climbing, stooping, kneeling, reaching, grasping, walking, and repetitive motion.
Ability to lift or carry heavy objects with assistance as described in the posting.
Willingness to work evening, weekend, and holiday hours as required.

Nice To Haves

Experience with German or luxury automotive brands.
ASE certification.
Associate degree or equivalent from a two-year college or technical school, with two years of related experience and/or training, or an equivalent combination of education and experience.

Responsibilities

Perform diagnostics, repairs, and maintenance on BMW vehicles in accordance with factory and dealership specifications and time standards.
Provide customers with a high-quality service experience throughout their vehicle repairs.
Communicate technical information about customer vehicles clearly and effectively to Service Advisors.
Comply with manufacturer standards for repair quality and timeliness.
Ensure estimates and work orders are accurate.
Follow federal, state, and local requirements affecting shop operations, including hazardous-waste handling and disposal, OSHA requirements, and use of personal protective equipment.
Follow processes that support quality and safety.