BMV Records Clerk

State of Indiana•Indianapolis, IN

9d•Onsite

About The Position

Work for Indiana Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. About the Bureau of Motor Vehicles (BMV): The Indiana Bureau of Motor Vehicles has been named one of Indiana’s 2023 Top Workplaces by its employees. Our mission is to serve all Hoosiers by providing best-in-class driver and vehicle services in a timely and accurate manner while ensuring security and transparency. The BMV team works throughout the state of Indiana and is dedicated to fostering an environment where we: Invest in our employees Engage our customers Provide sustainable systems Embrace product innovation Role Overview: The BMV Records Clerk is responsible for processing court documentation and accurately applying traffic‑related convictions to driver records. You will manage documentation from in-state and out-of-state agencies and respond to driver inquires about their records. This role requires strong data entry abilities, intermediate computer proficiency, and effective written and verbal communication skills. Attention to detail and the ability to work with a high volume of documentation are essential. Key outcomes for this role are: Navigate and utilize the System Tracking and Record Support (STARS) database to manage driver records. Use Microsoft Office applications daily to support data entry and documentation tasks. Process documents that affect a driver's license status or driving privileges. Maintain accurate and organized driver records in compliance with agency standards. Communicate professionally with court staff, state agencies, and Indiana drivers to resolve record‑related questions or issues.

Requirements

Strong data entry abilities
Intermediate computer proficiency
Effective written and verbal communication skills
Attention to detail
Ability to work with a high volume of documentation

Responsibilities

Processing court documentation and accurately applying traffic‑related convictions to driver records.
Managing documentation from in-state and out-of-state agencies.
Responding to driver inquiries about their records.
Navigating and utilizing the System Tracking and Record Support (STARS) database to manage driver records.
Using Microsoft Office applications daily to support data entry and documentation tasks.
Processing documents that affect a driver's license status or driving privileges.
Maintaining accurate and organized driver records in compliance with agency standards.
Communicating professionally with court staff, state agencies, and Indiana drivers to resolve record‑related questions or issues.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
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