Blood Collections Team Lead (Part Time)

American Red Cross • Rock Hill, SC

14h • Onsite

About The Position

The Blood Collections Team Lead uses leadership and healthcare/customer service skills to support fixed-site operation teams. In a donor center, the team lead coaches, mentors, instructs, and serves as a resource for blood collection staff while also performing blood collection duties. The American Red Cross provides paid phlebotomy training and opportunities to develop healthcare skills and grow a career within the organization.

The role leads the team and drives results through excellent customer service, models professionalism and compassion as an ambassador to the public, and works as a lead or charge when instructed. The team lead conducts phlebotomy and works independently with attention to detail and knowledge of daily operations to help ensure collected blood meets regulatory requirements.

This part-time position is based in Rock Hill, South Carolina. Staff work a variable schedule that may include early mornings, late nights, weekends, and holidays. Schedules are provided two to three weeks in advance. Starting pay is $21.44 per hour and may increase depending on experience.

Requirements

• Associate's degree or an equivalent combination of education and related experience; the stated related-experience range is 18 months to four years.
• At least one year of leadership experience in environments with public interaction.
• Phlebotomy experience.
• Customer service experience.
• Effective verbal communication and public relations skills.
• A current valid driver's license and good driving record may be required.
• Ability to lift, push, or pull heavy weights up and down ramps and stairs.
• Good manual dexterity.
• Ability to sit or stand for long periods and adapt to long, irregular hours and frequent schedule changes.
• Basic computer skills.
• Proficiency with Microsoft Office applications.

Nice To Haves

• Prior healthcare or phlebotomy experience, such as CNA, MA, or EMT experience.
• Prior leadership experience in a healthcare setting.

Responsibilities

• Lead the team and drive results through excellent customer service.
• Coach, mentor, instruct, and serve as a resource for blood collection staff.
• Model professionalism and compassion while serving as an ambassador to the public for the American Red Cross.
• Work as a lead or charge at the donor center when instructed.
• Conduct phlebotomy and perform blood collection duties.
• Work independently with attention to detail and knowledge of daily operations to help ensure collected blood meets regulatory requirements.

Benefits

• Medical, dental, and vision plans.
• Health Spending Accounts and Flexible Spending Accounts.
• Paid time off starting at 15 days a year, based on type of job and tenure.
• 11 paid holidays: six core holidays and five floating holidays.
• 401(k) with up to 6% company match.
• Paid family leave.
• Employee assistance.
• Short- and long-term disability and insurance.
• Service awards and recognition.
• Paid phlebotomy training.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree