Black Friday Associate - The Westchester

PACSUN•City of White Plains, NY

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing customers with an exceptional experience. The associate carries out initiatives and tasks assigned by the leadership team and contributes positively to the store team. The role focuses on customer engagement, full-price selling, resolving customer situations according to policy, completing assigned tasks efficiently, maintaining visual standards and an organized, clean, safe environment, and complying with company and loss prevention policies. The associate shares customer feedback with leadership, participates in store events and contests, stays informed about financial goals, supports sales and operational targets, and executes digital sales strategies such as ship from store and BOPIS. The associate represents the PacSun brand, follows appearance guidelines, and works to develop product and fashion knowledge and improve individual performance. This is a part-time position requiring availability for 20–40 hours per week, including weekends, nights, and peak holiday periods. The role involves frequent lifting and moving of up to 20 pounds and occasional lifting and moving of up to 35 pounds; extended sitting or standing; climbing ladders as needed; moving around sales-floor, stockroom, and office areas; and working in an open environment with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week, including weekends, nights, and peak holiday periods.
Frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to maneuver around sales-floor, stockroom, and office areas.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic customer experience.
Focus on full-price selling while remaining aware of product value and promotions.
Handle customer situations according to company policies and procedures, seek solutions, and partner with leadership on escalated issues.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards.
Maintain organization, cleanliness, and a safe working and shopping environment.
Comply with company policies, the Code of Business Conduct, the Employee Policy Guide, and the Safety Program.
Follow Loss Prevention policies and report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand and contribute to a positive working environment by demonstrating the company’s core values.
Follow Employee Appearance Guidelines and develop knowledge of products, brands, fashion, and trends.
Work to improve individual performance as a productive team member.