Black Friday Associate - South Hills Village 0099

PACSUN•Upper St. Clair, PA

About The Position

The Black Friday Weekend Associate generates sales by demonstrating passion for products, brands, fashion, and trends while delivering an exceptional customer experience. The role executes initiatives and tasks assigned by the leadership team and contributes positively as a member of the store team. The associate represents the PacSun brand, supports a positive work environment, maintains the company’s fashion image, and learns about products and trends. They focus on selling, handle customer situations according to company policies, complete assigned tasks, execute visual standards, maintain organization and cleanliness, follow safety and loss-prevention policies, and share customer feedback with leadership. The associate also participates in contests and events, stays current on financial goals, supports sales and operational goals, and carries out digital sales strategies such as ship from store and BOPIS. This is a part-time position requiring availability to work on Black Friday Weekend. The role involves frequent lifting or moving of up to 20 pounds and occasional lifting or moving of up to 35 pounds, extended periods of sitting or standing, climbing ladders as needed, and moving around the sales floor, stockroom, and office. The work environment is open, with fluctuating temperatures and standard lighting.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time management skills.
Proficiency in math and strong computer skills.
Ability to frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Ability to frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly, and to sit, stand, walk, handle objects, reach, twist, or squat as needed.
Ability to maneuver around sales floor, stockroom, and office areas.
Close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.
Availability to work on Black Friday Weekend.

Responsibilities

Demonstrate passion and affinity for products, brands, fashion, and trends while reflecting the PacSun brand.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company’s fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.
Deliver an engaging, positive, and authentic customer experience.
Focus on selling while remaining aware of product value and promotions.
Handle customer situations in accordance with policy and procedures, attempt to resolve issues, and involve leadership with escalated matters.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness to support a safe working and shopping environment.
Follow company policies, the Code of Business Conduct, Employee Policy Guide, Safety Program, and Loss Prevention policies; communicate violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities.
Support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Work on Black Friday Weekend.