Black Friday Associate

PACSUN•Burlington, MA

About The Position

The Sales Associate generates sales by demonstrating passion for products, brands, fashion, and trends, while providing every customer with an exceptional experience. The associate completes tasks assigned by the leadership team and contributes positively to the store team. This part-time position requires availability for 20–40 hours per week and schedule flexibility, including weekends, nights, and peak holiday periods.

Requirements

Passion for products, brands, fashion, and trends.
Effective written, verbal, and presentation skills.
Strong communication skills.
Excellent time-management skills.
Proficiency in math and strong computer skills.
Ability to work 20–40 hours per week with schedule flexibility, including weekends, nights, and peak holiday periods.
Frequently lift or move up to 20 pounds and occasionally lift or move up to 35 pounds.
Frequently sit or stand for long periods and climb ladders as needed.
Ability to talk and hear regularly; sit, stand, walk, use hands to handle or feel items, reach, twist, and squat.
Ability to move around sales floor, stockroom, and office areas.
Vision abilities including close and distance vision, depth perception, and ability to adjust focus.
Ability to work in an open environment with fluctuating temperatures and standard lighting.

Nice To Haves

High school diploma or equivalent preferred.

Responsibilities

Deliver an engaging, positive, and authentic experience to all customers.
Focus on full-price selling while maintaining awareness of product value and promotions.
Handle customer situations according to company policies and procedures, attempt to resolve issues, and refer escalated matters to leadership.
Complete assigned tasks in a timely and efficient manner.
Execute visual directives and maintain company visual standards as directed by management.
Maintain organization and cleanliness and promote a safe working and shopping environment.
Comply with company policies, conduct standards, employee guidelines, safety requirements, and Loss Prevention policies; report violations to leadership or the Silent Witness Hotline.
Share customer feedback with leadership to help improve the customer experience.
Participate in company and store contests and events.
Stay current on financial goals and priorities and support leadership in achieving sales and operational goals.
Support and execute digital sales strategies, including ship from store and BOPIS.
Represent the PacSun brand through enthusiasm for products, brands, fashion, and trends.
Contribute to a positive working environment by exhibiting core value behaviors.
Maintain the company's fashion image by following Employee Appearance Guidelines.
Learn about products, brands, fashion, and trends, and work to improve individual performance as a productive team member.