Bistro Bartender - Courtyard Denver South / Park Meadows

CSM Careers•Englewood, CO

About The Position

The Bistro Bartender prepares and serves beverages to guests in the Courtyard Bistro efficiently and courteously. The position promotes the Bistro, takes beverage orders, and prepares and serves guests in compliance with health regulations and local liquor laws. The bartender also assists the Bistro Attendant with food orders, preparation, and service as needed, following CSM/Marriott quality standards to support guest satisfaction. The role includes operating the Micros system and cash register; following cash-handling and point-of-sale procedures; preparing drinks to recipe and company standards; monitoring guest identification and alcohol consumption; maintaining inventory and completing paperwork; and keeping the Bistro, kitchen, and dish room clean and safe. The bartender completes side work, supports associates as needed, and follows guest and associate incident procedures and hotel emergency procedures.

Requirements

At least one year of prior serving or customer-service experience and bartending experience.
Attention to detail and a customer-focused approach.
Ability to perform job duties repetitively in a fast-paced environment.
Ability to speak, understand, and write English to meet guest needs and complete required paperwork.
Ability to lift, push, and pull up to 50 pounds regularly throughout the shift.

Nice To Haves

High school diploma or GED preferred.
Bartender certification preferred.
TIPS or CARE beverage service certification desired, or ability to obtain certification as required.

Responsibilities

Greet guests courteously and warmly.
Take, enter, prepare, and deliver guest orders accurately and promptly according to standards.
Respond to guest needs and provide high-quality service.
Assist other associates as needed to meet guest needs.
Operate the Micros system and cash register.
Follow cash-handling and point-of-sale procedures to close guest checks accurately.
Dispense appropriate amounts of alcohol and prepare drinks according to recipes and CSM/Marriott standards.
Use equipment properly and follow cost controls to reduce expenses and waste.
Check guests’ identification and monitor alcohol consumption to comply with state and local liquor laws.
Dispose of garbage, pick up trays, restock barware, and clear and wipe down tables and counters.
Transfer full tubs to the dish room and assist with washing barware and dishes as needed.
Complete required paperwork accurately and promptly.
Assist with inventory, complete inventory par sheets, and take on other responsibilities as needed.
Maintain a clean and safe work area and handle food and beverages in compliance with company, brand, and applicable regulations.
Help maintain sanitation and cleanliness in the Bistro, kitchen, and dish room.
Follow guest and associate incident procedures and know hotel emergency procedures.
Complete required side work and take initiative to help wherever necessary.
Assist the Bistro Attendant with food orders, preparation, and service as needed.