Biomedical Technician III - Site Lead

Block Imaging Parts & ServiceTehachapi, CA
Hybrid

About The Position

The Biomedical Technician III - Site Lead supports the Multi-Vendor Biomedical business within an assigned geographical area or at an assigned account. This position will be responsible for customer relationship management through the effective use of communications and technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Strengthen Block Imaging’s mission of ‘People Matter’ by living our values of Integrity, Honor, and Growth. Make choices that foster our thriving mindsets and lead with our approach of Together, Thoughtful, and Transparent.

Requirements

  • Strong PC competency, including word processing, spreadsheets, databases, and understanding of computer hardware, processors, and electronic circuit boards.
  • Advanced hands-on experience with complex test equipment, mechanical devices, tools, and networking technologies with solid troubleshooting skills.
  • Expertise in at least one specialty area, supported by a minimum of one manufacturer certification on a medical equipment model.
  • Strong verbal and written communication skills, with the ability to collaborate effectively across all organizational levels and with customers.
  • Demonstrated leadership ability, knowledge-sharing mindset, and strong teamwork within fast-paced, team-driven environments.
  • Highly adaptable with strong decision-making skills, able to assess situations quickly and act confidently with limited information.
  • Maintain a valid driver’s license and a driving record compliant with Block Imaging’s Fleet Policy.
  • Associate degree or equivalent training/experience in electronics or Biomedical Engineering.
  • Ability to stand, walk, and move throughout various work environments for extended periods.
  • Frequent bending, stooping, kneeling, and reaching to access and service equipment.
  • Ability to lift up to 75 pounds; heavier lifting may require assistance or mechanical aids.
  • Manual dexterity to handle tools, small components, and electronic parts.
  • Visual acuity and color perception sufficient to read schematics, calibrate equipment, and identify wiring or indicators.
  • Ability to communicate clearly with healthcare and related facility staff, as well as document service activities accurately and efficiently.
  • Ability to wear required personal protective equipment (PPE) in any situation where it is necessary.
  • Compliance with hospital health and safety requirements.
  • Ability to safely operate and enter/exit vehicles, drive for extended periods and work in varied environmental conditions with potential exposure to machinery, noise, and hazardous materials.

Nice To Haves

  • Minimum 5 years servicing biomedical equipment.
  • N/A

Responsibilities

  • Perform advanced diagnostics, preventive maintenance, and complex repairs on biomedical and imaging equipment, ensuring optimal performance and regulatory compliance.
  • Serve as the technical escalation point for challenging equipment issues, providing expert troubleshooting and resolution to minimize service disruptions and downtime.
  • Lead service activities within an assigned geographic region, independently managing workload, priorities, and customer expectations.
  • Collaborate closely with clinicians, service teams, and leadership to align technical solutions with clinical needs and service objectives.
  • Mentor and support BMET I and II technicians, sharing technical knowledge, best practices, and professional guidance to strengthen team capability.
  • Ensure accurate and timely service documentation, maintaining compliance with safety standards, quality requirements, and internal procedures.
  • Identify trends, recurring issues, and improvement opportunities, recommending corrective actions to enhance equipment reliability and service efficiency.
  • Support training initiatives, equipment validation, and new technology rollouts, contributing subject-matter expertise to organizational growth and continuous improvement.
  • Responsible for ongoing status reporting to all hospital leadership.
  • May assist with technical evaluation and training of junior BMET's and make recommendations regarding formal training requirements.
  • Driving and vehicle operation are essential functions of this role.
  • Other duties as assigned.

Benefits

  • Competitive insurance options, including medical, dental, and vision coverage.
  • Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses
  • Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment.
  • Team members receive two “People Matter” days annually for volunteering in your community.
  • Potential bonus opportunities based on meeting company profitability goals.
  • A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
  • Offers exclusive discounts, special deals, and other benefits for team members.
  • After three-months of service, Block Imaging will reimburse 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
  • When you refer a candidate who is hired and successfully completes their introductory period, you’ll receive a generous referral bonus as a thank-you for helping us grow our talented team.
  • Paid Parental Leave provisions following a qualified FMLA approved leave.

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

Associate degree

Number of Employees

101-250 employees

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