Biomedical Technician III - Site Lead

Block Imaging Parts & Service LLC•Tehachapi, CA

just now•Onsite

About The Position

The Biomedical Technician III - Site Lead supports the Multi-Vendor Biomedical business within an assigned geographical area or at an assigned account. This position will be responsible for customer relationship management through the effective use of communications and technical knowledge to install, troubleshoot, service, and maintain equipment at customer sites. Block Imaging’s mission is ‘People Matter’ by living values of Integrity, Honor, and Growth, fostering thriving mindsets, and leading with Together, Thoughtful, and Transparent. Block Imaging provides tools healthcare professionals can rely on when unexpected events happen, offering a positive work environment and creating a real-world impact. They strive to make every team member feel supported, valued, and connected to something bigger than themselves.

Requirements

Strong PC competency, including word processing, spreadsheets, databases, and understanding of computer hardware, processors, and electronic circuit boards.
Advanced hands-on experience with complex test equipment, mechanical devices, tools, and networking technologies with solid troubleshooting skills.
Expertise in at least one specialty area, supported by a minimum of one manufacturer certification on a medical equipment model.
Strong verbal and written communication skills, with the ability to collaborate effectively across all organizational levels and with customers.
Demonstrated leadership ability, knowledge-sharing mindset, and strong teamwork within fast-paced, team-driven environments.
Highly adaptable with strong decision-making skills, able to assess situations quickly and act confidently with limited information.
Maintain a valid driver’s license and a driving record compliant with Block Imaging’s Fleet Policy.
Minimum 5 years servicing biomedical equipment.
Associate degree or equivalent training/experience in electronics or Biomedical Engineering.

Responsibilities

Perform advanced diagnostics, preventive maintenance, and complex repairs on biomedical and imaging equipment, ensuring optimal performance and regulatory compliance.
Serve as the technical escalation point for challenging equipment issues, providing expert troubleshooting and resolution to minimize service disruptions and downtime.
Lead service activities within an assigned geographic region, independently managing workload, priorities, and customer expectations.
Collaborate closely with clinicians, service teams, and leadership to align technical solutions with clinical needs and service objectives.
Mentor and support BMET I and II technicians, sharing technical knowledge, best practices, and professional guidance to strengthen team capability.
Ensure accurate and timely service documentation, maintaining compliance with safety standards, quality requirements, and internal procedures.
Identify trends, recurring issues, and improvement opportunities, recommending corrective actions to enhance equipment reliability and service efficiency.
Support training initiatives, equipment validation, and new technology rollouts, contributing subject-matter expertise to organizational growth and continuous improvement.
Responsible for ongoing status reporting to all hospital leadership.
May assist with technical evaluation and training of junior BMET's and make recommendations regarding formal training requirements.
Driving and vehicle operation are essential functions of this role.
Other duties as assigned.

Benefits

Competitive insurance options, including medical, dental, and vision coverage.
Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) offered as both tax-advantaged accounts designed to help individuals save and pay for qualified medical expenses.
Full-time team members accrue 19 days Paid Time Off (PTO) per year, with accrual starting from their first day of employment.
Two “People Matter” days annually for volunteering in your community.
Potential bonus opportunities based on meeting company profitability goals.
A retirement investment plan offering a variety of deferral options, a generous discretionary company matching contribution up to 6%, and access to financial planning tools and training.
Exclusive discounts, special deals, and other benefits for team members.
Tuition reimbursement: 50% of the total cost up to a maximum of $1,000 per calendar year after three-months of service, increasing to $2,500 after two years, for college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
Employee Referral Bonus Program: generous referral bonus when a referred candidate is hired and successfully completes their introductory period.
Paid Parental Leave provisions following a qualified FMLA approved leave.
Connected, supportive culture where people come first, valuing relationships, learning, and growth, and creating space for meaningful connection.