Biomedical Equipment Technician 2-Eden Medical Castro Valley, CA

GE HealthCare

12d • $77,760 - $116,640

About The Position

The Biomedical Equipment Technician 2 responds to service calls to evaluate, diagnose, repair, and perform planned maintenance on progressively complex customer biomedical equipment. The role supports customer satisfaction through service excellence, effective communication, and timely follow-up. It also supports implementation of customer facility contracts and business objectives, works with a local team to deliver service to assigned accounts, and may include serving as a Site Leader directing other technicians and engaging with customer representatives on account activities.

The position includes sharing on-call and pager responsibility, including availability after hours and on a rotating schedule that may include weekends for critical issues. The technician maintains accurate service documentation, cares for and calibrates tools and test equipment, maintains an approved parts inventory, and manages vendor service delivery as instructed. The role requires compliance with GE HealthCare policies, customer protocols, quality requirements, safety standards, and applicable regulations. Employment is contingent on required screening and compliance with customer access policies, which may include immunization documentation and additional background checks or drug tests.

Requirements

• Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field and at least 2 years of experience servicing medical equipment; OR equivalent military education and at least 2 years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and at least 4 years of experience servicing medical equipment.
• Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
• Ability to lift, carry, push, and pull up to 35 lbs. unassisted.
• Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, and sit and stand for long periods.
• Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.
• Vision abilities may include color, close, distance, and peripheral vision, as well as depth perception.
• Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary.
• Must comply with GEHC's standard background check and post-offer drug test, along with customer access policies that may include immunization proof and additional drug tests or background checks.
• Must be legally authorized to work in the United States; employment visa sponsorship is not available.

Responsibilities

• Evaluate complex customer biomedical equipment issues and implement appropriate repairs.
• Perform planned maintenance, safety inspections, and environmental inspections.
• Maintain effective customer relations and communicate proactively to ensure resolution and follow-up.
• Follow and guide others on GE policies, procedures, hospital protocols, and required documentation.
• Communicate and partner effectively with teammates and colleagues.
• Implement GE/customer facility contracts in support of business goals and objectives.
• Lead, instruct, and assist technicians with basic and complex repairs and issue resolution.
• Work with the local team to provide efficient service delivery to accounts in the assigned area.
• Share on-call and pager responsibility.
• Document repair actions and submit reports or summaries according to schedule.
• Ensure proper care and calibration of spares, tools, and test equipment.
• Maintain approved parts inventory.
• Manage vendors' service delivery processes in compliance with GE policies, as instructed.
• Maintain technical knowledge of current standards, codes, and procedures regarding the safe and effective use of medical equipment through formal instruction.
• May serve as Site Leader, directing fellow Biomedical Technicians assigned to a site and participating in customer relationships and site activities.
• Meet Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.
• Comply with GEHC quality policies, goals, applicable laws, and regulations; complete required quality and compliance training on time.
• Immediately identify and report customer quality or compliance concerns to the Quality Organization.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life insurance
• Disability insurance
• Accident insurance
• Tuition reimbursement
• The position may be eligible for performance-based incentive compensation, including cash bonuses and/or long-term incentives.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree