Biomedical Equipment Technician 2

GE HealthCare

1d•$65,840 - $98,760•Onsite

About The Position

The Biomedical Equipment Technician 2 works onsite at one or more hospital locations in the Englewood/Denver, Colorado service area. The role responds to service calls to evaluate, diagnose, repair, and perform planned maintenance on progressively complex customer biomedical equipment, while driving customer satisfaction through Service Excellence. The technician supports efficient service delivery across assigned accounts, maintains effective customer relationships, follows GE and hospital policies and procedures, and documents repair actions and reports. The role may also involve leading or assisting other technicians, managing vendor service delivery as instructed, and performing Site Leader duties.

Requirements

Associate's or Bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field and at least 2 years of experience servicing medical equipment; OR equivalent military education and at least 2 years of experience servicing electrical or mechanical equipment; OR High School Diploma/GED and at least 4 years of experience servicing medical equipment.
Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
Willingness to be available after hours or work a rotating on-call schedule, including weekends, for critical issues and coverage as necessary.
Ability to lift, carry, push, and pull up to 35 lbs. unassisted.
Ability to frequently bend, stoop, twist, climb, crouch/squat, kneel/crawl, and sit and stand for long periods.
Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.
Vision abilities may include color, close, distance, and peripheral vision, and depth perception.
Must be a U.S. person, as defined in the Immigration and Naturalization Act, due to access to export-controlled technology; proof of status is required before employment.
Must be legally authorized to work in the United States; an offer is conditioned on successful completion of a drug screen, as applicable.

Responsibilities

Evaluate complex customer biomedical equipment issues and implement appropriate repairs.
Perform planned maintenance, safety inspections, and environmental inspections.
Maintain effective customer relations and communicate proactively with customers to ensure resolution and follow-up.
Follow and guide others regarding GE policies, procedures, hospital protocol, and required documentation.
Communicate and partner effectively with teammates and colleagues.
Implement GE/customer facility contracts in support of business goals and objectives.
Lead, instruct, and assist technicians with basic and complex repairs and resolution.
Work as a member of the local team to provide efficient service delivery to accounts in the assigned area.
Share on-call and pager responsibility.
Document repair actions and submit reports and summaries according to schedule.
Care for spares, tools, and test equipment, and ensure equipment calibration.
Maintain approved parts inventory.
Manage vendors' service delivery processes in compliance with GE policies, as instructed.
Maintain technical knowledge of current standards, codes, and procedures concerning safe and effective medical equipment use through formal instruction.
May serve as Site Leader, directing fellow Biomedical Technicians at a site and engaging with customers on account activity, including possible Safety Committee participation.
Meet Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.

Benefits

Medical insurance
Dental insurance
Vision insurance
Paid time off
401(k) plan with employee and company contribution opportunities
Life insurance
Disability insurance
Accident insurance
Tuition reimbursement
Relocation assistance
Potential performance-based incentive compensation, including cash bonuses and/or long-term incentives