Biomedical Equipment Technician 2

GE HealthCare

7d • $65,840 - $98,760

About The Position

Responds to service calls to evaluate, diagnose, repair, and perform planned maintenance on progressively complex customer biomedical equipment while promoting customer satisfaction through Service Excellence. The role supports service delivery across assigned accounts and may include acting as a Site Leader, directing technicians at a site and participating in customer activities such as a Safety Committee.

The technician follows GE policies, procedures, hospital protocols, and applicable regulatory requirements; documents repairs and submits reports; manages parts, tools, test equipment, and vendor service processes; and maintains technical knowledge through formal instruction. The position includes on-call responsibilities and may require after-hours and weekend availability for critical issues and coverage.

For U.S.-based positions, the stated annual pay range is $65,840–$98,760. Compensation may also include performance-based incentives. GE HealthCare offers benefits including medical, dental, and vision coverage, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. Relocation assistance is provided. Employment is contingent on applicable background checks and drug screening; customer access policies may require immunization proof and additional checks or tests. The employer does not sponsor employment visas for this opening.

Requirements

• Associate's or bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field and at least 2 years of experience servicing medical equipment; OR equivalent military education and at least 2 years of experience servicing electrical or mechanical equipment; OR high school diploma/GED and at least 4 years of experience servicing medical equipment.
• Analytical and communication skills, including the ability to explain technical issues to customers in an understandable manner.
• Ability to lift, carry, push, and pull up to 35 pounds unassisted.
• Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, and sit and stand for long periods.
• Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.
• Vision abilities may include color, close, distance, and peripheral vision, and depth perception.
• Willingness to be available after hours or work a rotating on-call schedule, including weekends, for critical issues and coverage as necessary.
• Comply with GEHC's standard background check, including a post-offer drug test, and customer access policies, which may include proof of required immunizations and additional drug tests or background checks.
• Be legally authorized to work in the United States; employment visa sponsorship is not available.

Responsibilities

• Evaluate complex customer biomedical equipment issues and implement appropriate repairs.
• Perform planned maintenance, safety inspections, and environmental inspections while maintaining effective customer relations.
• Follow and guide others on GE policies, procedures, hospital protocols, and required documentation.
• Communicate and partner effectively with teammates and colleagues.
• Maintain proactive daily communications with customers to ensure issue resolution and appropriate follow-up.
• Implement GE and customer facility contracts in support of business goals and objectives.
• Lead, instruct, and assist technicians with basic and complex repairs and issue resolution.
• Work as part of the local team to provide efficient service delivery to accounts in the assigned area.
• Share on-call and pager responsibilities.
• Document repair actions and submit reports and summaries according to schedule.
• Care for spares, tools, and test equipment and ensure equipment calibration.
• Maintain approved parts inventory.
• Manage vendor service delivery processes in compliance with GE policies, as instructed.
• Maintain technical knowledge of current standards, codes, and procedures for safe and effective medical equipment use through formal instruction.
• May serve as Site Leader by directing fellow Biomedical Technicians at a site and engaging in customer relationships and activities, including Safety Committee participation.
• Meet Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.
• Comply with GEHC quality policies, systems, goals, laws, and regulations applicable to the position.
• Complete required Quality and Compliance training within defined deadlines.
• Immediately identify and report customer quality or compliance concerns to the Quality Organization.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• 401(k) plan with employee and company contribution opportunities
• Life insurance
• Disability insurance
• Accident insurance
• Tuition reimbursement
• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives
• Relocation assistance
• Professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree