Biomedical Equipment Technician 2

GE HealthCare

8d•Onsite

About The Position

The Biomedical Equipment Technician 2 covers the St. Louis, Missouri service area. Candidates must live in or be commutable to the area; relocation support is available for out-of-state candidates. The technician responds to service calls to evaluate, diagnose, repair, and perform planned maintenance on progressively complex customer biomedical equipment, while delivering Service Excellence and supporting customer satisfaction. The role works with customers, teammates, colleagues, vendors, and other technicians to deliver efficient service across assigned accounts. It involves documenting work, maintaining tools and parts, supporting contract objectives, and following GE policies, hospital protocols, and applicable safety and regulatory requirements. The technician may also serve as a Site Leader, directing fellow technicians at a site and participating in customer account activities. The position requires availability after hours or on a rotating on-call schedule, including weekends, as needed for critical issues and coverage. Physical duties include lifting, carrying, pushing, and pulling up to 35 pounds without assistance, along with frequent bending, twisting, climbing, crouching, kneeling, sitting, standing, and reaching.

Requirements

Associate's or bachelor's degree in Electrical Engineering, Biomedical Engineering, Mechanical Engineering, or a related field, plus at least 2 years of experience servicing medical equipment; or equivalent military education plus at least 2 years of experience servicing electrical or mechanical equipment; or a high school diploma/GED plus at least 4 years of experience servicing medical equipment.
Analytical and communication skills, including the ability to explain technical issues to customers in an easy-to-understand manner.
Willingness to be available after hours or work a rotating on-call schedule, including weekends, as necessary for critical issues and coverage.
Ability to lift, carry, push, and pull up to 35 pounds unassisted.
Ability to frequently bend, stoop, twist, climb, crouch or squat, kneel or crawl, and sit and stand for long periods.
Ability to reach at, above, and below shoulder level; flex and extend the neck; and use good hand and finger dexterity.
Vision abilities may include color, close, distance, and peripheral vision, as well as depth perception.
Must be legally authorized to work in the United States; employment visas will not be sponsored.
Offer is conditioned on successful completion of a drug screen, as applicable.

Responsibilities

Evaluate complex customer biomedical equipment issues and implement appropriate repairs.
Perform planned maintenance, safety inspections, and environmental inspections while maintaining effective customer relations.
Follow and guide others in applying GE policies, procedures, hospital protocols, and required documentation practices.
Communicate and partner effectively with teammates and colleagues.
Maintain proactive daily communication with customers to support issue resolution, follow-up, and customer satisfaction.
Implement the GE/customer facility contract in support of business goals and objectives.
Lead, instruct, and assist technicians with basic and complex repairs and issue resolution.
Work as part of the local team to provide efficient service to all accounts in the assigned area.
Share on-call and pager responsibilities.
Document repair actions and submit reports and summaries according to schedule.
Care for spares, tools, and test equipment, and ensure equipment calibration.
Maintain approved parts inventory.
Manage vendors' service delivery processes in compliance with GE policies, as instructed.
Maintain and enhance technical knowledge of current standards, codes, and procedures for safe and effective use of medical equipment through formal instruction.
May serve as Site Leader by directing fellow Biomedical Technicians assigned to a site, engaging in customer relationships, and participating in activities such as a Safety Committee in relation to overall account activity.
Meet Health and Human Services, Environment Health and Safety, and other applicable regulatory requirements.