Billing Supervisor- Infusion- Remote

AIS Healthcare • Remote,

23h • Remote

About The Position

Advanced Infusion Care is seeking a motivated, detail-oriented Billing Supervisor to lead daily billing operations within the Financial Services department. The position oversees billing staff, monitors productivity and performance, ensures accurate and timely claim submission, and supports reimbursement collection for services provided.

The Billing Supervisor works with the Billing Manager and Director to improve workflows, resolve billing challenges, maintain compliance, and achieve departmental financial goals. This hands-on leadership role includes developing employees, promoting accountability, identifying improvement opportunities, and supporting consistent, high-quality team results.

The successful supervisor helps ensure claims are submitted accurately and on time; billing errors and denials are addressed promptly; staff meet performance expectations; employees receive appropriate training and coaching; workflows remain consistent, compliant, and efficient; and the Financial Services team contributes to improved accounts receivable performance and appropriate reimbursement.

Applicants must complete a Culture Index Assessment to be considered. The posting directs applicants to use the provided link and select the position for which they are applying.

Requirements

• One to three years of revenue cycle management experience with demonstrated professional growth.
• At least two years of direct or indirect leadership experience, including coaching, developing, motivating, and directing employees.
• Strong organizational, analytical, communication, and problem-solving skills.
• Ability to manage competing priorities while maintaining accuracy, productivity, and deadlines.
• Completion of a Culture Index Assessment is required for consideration.

Nice To Haves

• Bachelor’s degree in Business, Finance, or a related field is preferred.
• Home infusion experience is preferred.

Responsibilities

• Supervise daily billing operations and monitor staff productivity, performance, and progress toward established goals.
• Train and onboard new employees and provide ongoing coaching, training, and skills assessments.
• Support employee development through goal setting, regular communication, performance reviews, and constructive feedback.
• Assist with hiring, scheduling, employee evaluations, disciplinary matters, and recommendations regarding promotions and pay adjustments.
• Foster a collaborative, accountable, and supportive team environment.
• Assist staff with day-to-day questions and escalated issues, involving the Revenue Cycle Manager when appropriate.
• Oversee billing workflows to ensure timely and accurate claim submission and maximize appropriate reimbursement.
• Ensure confirmed delivery tickets are reviewed and appropriate billing action is taken within three days of confirmation.
• Verify invoices are created correctly based on payer requirements and applicable billing guidelines.
• Ensure claims contain appropriate authorizations, diagnoses, supporting documentation, and other required information before submission.
• Prepare, review, and submit clean claims electronically or by paper, as applicable.
• Create and save drug invoices when required.
• Audit billing documentation to confirm required paperwork is complete, accurate, and available before billing.
• Monitor denied claims and ensure issues contributing to billing denials are addressed within five days of receipt.
• Assist Intake and Reimbursement teams with escalated issues affecting billing accuracy, claim submission, or payment.
• Monitor billing accounts against accounts receivable records to help ensure payments are accurately accounted for and properly posted.
• Prepare and distribute billing and financial reports as assigned.
• Reconcile charges and invoices as part of the month-end close process.
• Assist management with ad hoc reporting, audits, special projects, and process improvement initiatives.
• Support adherence to departmental policies, procedures, payer requirements, and applicable regulatory guidelines.
• Maintain patient confidentiality and comply with HIPAA requirements.
• Respect and support patients' rights, privacy, and confidentiality in all aspects of job performance.
• Assist the Revenue Cycle Manager and Director in achieving departmental financial and operational goals.
• Identify opportunities to improve billing accuracy, staff productivity, workflow efficiency, and reimbursement outcomes.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager