Infusion Billing Specialist

Infusion4Health Inc• US,
•$22 - $26

About The Position

Infusion For Health is dedicated to providing exceptional infusion therapy experiences for patients with autoimmune disorders and complex chronic conditions. Our mission emphasizes compassionate, patient-centered care delivered in a collaborative and professional environment. We are seeking a detail-oriented and energetic Infusion Billing Specialist to join our administrative team. The ideal candidate will possess strong expertise in medical billing, coding, and revenue cycle management, with a focus on infusion therapy services. This role involves managing insurance claims, ensuring accurate billing practices, and supporting the financial health of our practice through precise coding and documentation.

Requirements

  • High school diploma or equivalent required
  • Minimum 2 years of infusion billing experience required
  • Experience billing Medicare, Medicaid, and commercial insurance plans required
  • Previous experience using Waystar for infusion billing required
  • Experience with HCPCS/CPT coding, claim submission, payer guidelines, and denial resolution required

Nice To Haves

  • additional healthcare or business education preferred

Responsibilities

  • Review infusion charges, billing records, orders, authorizations, and supporting documentation for completeness and accuracy prior to claim submission.
  • Prepare and submit clean claims to Medicare, Medicaid, and commercial payers within established billing timelines.
  • Accurately bill home infusion medications, supplies, administration services, and applicable per diem or related services based on payer requirements.
  • Apply appropriate HCPCS/CPT codes, units, modifiers, NDC information, place of service, and other claim elements when required.
  • Validate drug quantities, dosage units, dates of service, and billing units against the available billing documentation.
  • Identify missing or inconsistent information that may result in claim rejection or denial and coordinate corrections before submission.
  • Review payer-specific billing guidelines, fee schedules, coverage requirements, and claim submission rules applicable to home infusion services.
  • Validate that required authorizations, referrals, and other payer requirements are documented and applicable to the billed service.
  • Confirm payer, member, provider, and service information is accurate and consistent with the claim and billing system.
  • Identify payer-specific requirements related to modifiers, drug billing, units, waste, administration, per diem services, and supporting documentation.
  • Escalate unresolved authorization or payer-related issues to the appropriate department to prevent avoidable billing delays.
  • Review claim rejections and denials related to billing accuracy, coding, authorization, eligibility, payer requirements, and documentation.
  • Correct billing errors and resubmit claims promptly when appropriate.
  • Research payer responses and denial codes to determine the appropriate corrective action.
  • Communicate recurring denial trends and billing issues to the Billing Lead for review and process improvement.
  • Maintain accurate billing notes and documentation of actions taken on claims.
  • Perform billing quality checks to ensure claims are accurate, complete, and supported by the available documentation.
  • Follow established billing SOPs, payer requirements, and Revenue Cycle policies.
  • Protect patient information and maintain confidentiality in accordance with organizational policies and applicable privacy requirements.
  • Participate in internal billing audits and corrective action initiatives as assigned.
  • Meet established productivity, accuracy, and timeliness expectations while maintaining a high level of attention to detail.
  • Collaborate with Billing, Accounts Receivable, Authorization, Pharmacy, Operations, and other departments to resolve claim issues.
  • Communicate billing concerns clearly and professionally and provide timely follow-up on outstanding items.
  • Assist with identifying opportunities to improve billing workflows, reduce recurring errors, and increase clean claim rates.
  • Participate in training and process updates related to home infusion billing and payer requirements.
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