Billing Supervisor

Westcan Bulk Transport Ltd .•Edmonton, AB

5d•Onsite

About The Position

The Billing Supervisor is responsible for leading the end‑to‑end customer billing process, ensuring accurate, timely invoicing while driving process excellence, and strong cash flow performance. The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico. Our Canadian Operating companies are Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, and Fisher Transport – KAG Canada!

Requirements

A degree in Business or Accounting.
Minimum 5 years of experience managing or supervising a Team of 10+.
Must have strong communication and problem-solving skills.
Must be process driven and have an ability to identify weaknesses in processes and suggest improvements.
Ability to work with large data sets.
Proficiency in Microsoft Office, Power BI with strong excel skills.
Must be able to work onsite.

Nice To Haves

Experience in a TMS (TMW preferably) including EDI processing, Great Plains or the Transportation industry is considered an asset.
Experience processing full-cycle AR is considered an asset.

Responsibilities

Manage the end-to-end billing process, ensuring zero revenue loss and timely invoicing.
Oversees the development and implementation procedures that ensure timely and accurate Invoicing of customers.
Document existing and new procedures around the billing processes.
Maintain accurate billing records and cost allocations.
Generate billing reports for internal and external stakeholders.
Prepare and present reports to necessary management teams as required.
Conduct monthly reconciliations, analysis, and reports.
Manages the investigation and resolution of billing discrepancies and errors.
Ensure compliance with company policies and contractual customer agreements
Lead, mentor, and develop a team of 10 billing clerks.
Assign workloads, set performance goals, and conduct regular reviews.
Provide training on billing systems, policies, and best practices.
Assist with credit and collections.
Partner with business units to minimize process gaps and optimize cash flow.
Develop and monitor performance dashboards for billing and credit control to enable proactive corrective actions.
Assist with quotations and pricing needs as required.
Effectively and professionally communicate with customers to establish relationships and ensure customer satisfaction.
Oversee or assist with other administrative and project related tasks.