Billing Supervisor

Experian

8h•Remote

About The Position

Experian Global Financial Services is looking for a Billing Supervisor to manage the daily operations of the billing team. You will use your expertise in billing processes to oversee team performance, ensure compliance with policies and regulations, and foster a positive and productive work environment. You will report directly to the North America Billing Manager.

Requirements

Demonstrated experience managing, motivating, and coaching teams.
Bachelor's degree in Finance, Economics, Accounting or other related.
5+ years of related billing experience, with 2+ years in leadership roles.
Advanced English level.
Familiarity with electronic billing systems and ERP software (e.g., SAP, Oracle).
Knowledge of compliance regulations relevant to billing and finance.
Experience working within a team environment, demonstrating strong interpersonal skills.

Responsibilities

Provide guidance to the billing team, ensuring accurate billing services and responses to queries.
Maintain billing systems and invoice logs with status updates, follow-up details, and other relevant information.
Conduct regular one-on-one meetings with direct reports to review individual performance, provide developmental coaching, and promptly address employee relation issues.
Create reports and Indicators to support management decisions and improve process control.
Ensure the proper flow of knowledge within the team by maintaining a comprehensive SOP structure and implementing training plans.
Identify and recommend process improvements opportunities to enhance team efficiency and productivity.
Verify the quality of processes performed by the billing team according to internal controls and standards, ensuring adherence to SOX controls.