CareIQ Billing Supervisor

CorVel Corporation•Orlando, FL

1d•$23 - $35•Remote

About The Position

The CareIQ Billing Supervisor is responsible for the supervision of designated operations and staff related to invoicing for CareIQ ancillary healthcare services. This position will report to the CareIQ Billing Manager and functions as a member of the CareIQ Billing leadership team, ensuring optimum team performance by providing exemplary support and assistance to achieve excellence billing practices for CorVel’s CareIQ Ancillary Care Solutions division. This is a 100% remote role. For continuity of business with other CareIQ departments, candidates must reside in the US Eastern or Central time zones.

Requirements

At least 2 years prior, related experience required
Demonstrated progressive leadership preferred
Strong proficiency in Microsoft Office Suite is required
Excellent written and verbal communication; demonstrated ability to provide superior service to internal and external stakeholders
Sense of urgency and ability to multitask in a dynamic, fast-paced environment

Nice To Haves

Bachelor’s Degree in Business Administration or related field is preferred

Responsibilities

Directs team in their day-to-day operations and quality of services provided, focusing on production, timeliness and quality scheduling performance
Establishes employee performance goals and follow-up to ensure employees are achieving goals, providing encouragement, training and counseling as needed
Ongoing responsibility for maximizing department quality and productivity by monitoring service levels
Evaluates and maintains appropriate staffing levels to ensure all work is completed within product wide billing turn-around time expectations
Handles productivity reports, departmental reports, and assures departmental coverage
Reinforces policies, procedures, work assignments, etc. by setting examples and following through
Reviews, investigates, and resolves customer complaints, issues, and questions
Acts as a functional resource and assists Manager with operations
Collaborates with alternate departments to ensure process and work flow synergy
Performs other duties, as assigned