Billing Supervisor

RS&H • Jacksonville, FL

4d

About The Position

We are seeking an experienced Billing Supervisor to oversee and support a small team of billing professionals and serve as a subject-matter expert on complex billing matters. This role combines people leadership, technical expertise, and process improvement, playing a key role in ensuring accurate, timely billing and strong cross‑functional collaboration. Working with a high level of independence, the Billing Supervisor applies advanced knowledge to resolve non‑routine and complex issues, exercises sound judgment, and communicates effectively on sensitive matters with stakeholders across the organization.

Requirements

• Bachelor’s degree in Accounting, Finance, Business, or a related field
• Minimum of 7 years of experience in billing or accounts receivable
• At least 5 years of experience in a billing associate role, with demonstrated progression in responsibility
• Advanced proficiency in Microsoft Office, with a strong emphasis on Excel
• Strong organizational and prioritization skills with the ability to manage multiple priorities independently
• Excellent written and verbal communication skills
• Proven ability to build effective working relationships across teams and levels
• Demonstrated ability to address complex, sensitive, or potentially controversial issues in a professional and business‑focused manner
• Strong problem‑solving skills with the ability to apply sound judgment in complex situations

Responsibilities

• Lead and support a small team of billing associates, including hiring, onboarding, coaching, performance management, and professional development.
• Serve as a mentor and escalation point for the billing team, providing technical guidance and reviewing work completed by less experienced associates.
• Partner with Billing and Finance leadership to identify opportunities for process improvements, efficiencies, and training initiatives.
• Contribute to the development and enhancement of billing policies, procedures, and training materials.
• Act as a technical specialist, applying advanced billing concepts to complex or high‑risk assignments.
• Perform full-cycle billing activities, including: Setting up billing terms in billing systems, Preparing and issuing accurate invoices, Reviewing project labor and expense charges, Monitoring accounts receivable and assisting with collection efforts.
• Collaborate closely with project management and other internal partners to ensure smooth hand‑offs and effective communication.
• Assign tasks to junior or support staff as needed and ensure workload is balanced and deadlines are met.
• Perform additional duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level