Pharmacy Billing Supervisor

Westminster Communities of Florida•Orlando, FL

14h•Onsite

About The Position

Longevity Scripts is seeking to fill a Pharmacy Billing Supervisor position at our pharmacy located in Orlando, FL. This position is responsible for supervising billing office staff in daily operations of admissions, billing, and adjudication of pharmacy services. This role will also oversee reconciliation of account receivables and develops methodology for prompt payment. EOE/DFWP - We honor those who serve.

Requirements

3-5 years LTC Business office experience required
Working knowledge of Medicare Part D, Medicaid, managed care plans, commercial insurance, and third-party claim adjudication processes.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Excellent verbal and written communication skills.
Strong problem-solving and critical-thinking abilities.
Ability to maintain confidentiality and comply with HIPAA requirements.

Nice To Haves

Experience resolving insurance claim rejections, denials, and prior authorization issues preferred.
Knowledge of long-term care pharmacy operations and nursing facility workflows preferred.
Experience with pharmacy management and billing software systems preferred (i.e., Frameworks LTC).

Responsibilities

Directs billing office staff in processing pharmacy services claims in accordance with internal policies and procedures, federal and state laws, as well as applicable professional standards to ensure that billing functions are performed accurately, timely, and in compliance with pharmacy service contracts.
Maintains confidentiality of all patient and/or employee information to ensure patient and/or employee rights are protected.
Manages submittal of claims with third party insurance, private pay residents, workers compensation, facility Medicare Part A and Managed Care charges including outlier charges, and house stock charges.
Provides leadership and guidance to billing staff regarding positively handling billing inquiries from sponsors or other responsible parties.
Ensures reconciliation of third-party claims
Works with Pharmacy Controller to provide statistical revenue information and to develop strategies for maximizing gross margins.
Oversees and coordinates billing office team members in daily billing, credits, and remittances from third party plans.
Maintain gaining reports and timely cash collections
Performs all month end processes to ensure all monthly revenues are recorded and reported accurately and in a timely manner.
Works closely with Westminster Communities to provide all documentation necessary for accurate production of monthly pharmacy invoicing
Responsible for daily remittance processing through designated software systems (i.e., NetRx, Sage 300, MHA, Inc.)
Manage and maintain accurate electronic records for all pharmacy receivables.
Responsible for resolution of rejections, denials, and prior authorizations associated with third party insurance claims (i.e., PDPs, Medicaid, etc.)
Educates staff on proper processes and procedures to coordinate workflow
Participates in the hiring process and coordinates the orientation and training of the billing staff
Frequent interaction with facilities, physicians, and other pharmacy team members at all levels; promoting teamwork and demonstrates strong leadership skills and professionalism
Verifies and clarifies any and all problems or inquiries with the facilities documentation requests/needs
Utilize reference materials available to improve skills regularly including training and continuing education
Promotes customer services and enhances brand image to support the overall organizational mission
Various pharmacy office duties as determined by the Pharmacy Controller
In the absence of the Pharmacy Controller, is able to stand in as interim Controller.