Billing Supervisor
About The Position
This function is responsible for medical and ancillary product premium billing. Positions in this function interact with customers gathering support data to ensure invoice accuracy and also work through specific billing discrepancies. Provide input to policies, systems, methods, and procedures for the effective management and control of the premium billing function. Educate customers regarding the availability of receiving invoices and remitting payments through online applications. Monitor outstanding balances and take appropriate actions to ensure clients pay as billed. Manage the preparation of invoices and complete reconciliation of billing with accounts receivables. May also include quality assurance and audit of billing activities. Note: Positions mainly responsible for more general A/R activities which do not include medical and ancillary premium billing activities can be found in the Accounts Receivable function in the Finance job family.
Requirements
- 3+ years of Leadership experience in Quest Billing system (QBS) and / OR Web Billing System (WBS)
- 3+ years of Leadership experience in Accounts Receivable, Billing, or Customer Service within the healthcare insurance or healthcare industry
- High School Diploma or Equivalent
Responsibilities
- Owns output at task level.
- Work is generally limited to own function.
- Sets priorities for the team to ensure task completion.
- Coordinates work activities with other supervisors.
- Develops plans to meet short-term objectives.
- Identifies and resolves operational problems using defined processes, expertise and judgment.
- Decisions are guided by policies, procedures and business plan.
- Product, service or process decisions are most likely to impact individual employees and/or customers (internal or external).
Benefits
- Day 1 Medical
- supplemental health
- dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program
- Blueprint for Wellness® healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
