Billing Supervisor

Quest Diagnostics•West Hills, CA
•Hybrid

About The Position

The Billing Supervisor oversees a production-focused team in a medical billing environment. This role is based in West Hills, California, and is hybrid, with a minimum of two days per week in the office. The schedule is Monday through Friday, 8:00 AM to 5:00 PM Pacific. The pay range is $58,656 to $81,000 per year; offers consider relevant skills, training, experience, education, certifications where applicable, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation.

Requirements

  • 1–2 years of supervisory or leadership experience in a medical billing environment.
  • Billing experience with third-party payors.
  • High school diploma or equivalent required.
  • Excellent interpersonal and communication skills, including verbal and writing skills.
  • Excellent PC and system skills.
  • Demonstrated problem-solving and analytical skills.
  • Ability to handle multiple tasks and meet deadlines within standards.
  • Adaptability and flexibility, including the ability to accept, create, and manage change.

Nice To Haves

  • Associate’s or bachelor’s degree preferred.

Responsibilities

  • Supervise a production-focused team.
  • Manage staffing and work schedules.
  • Develop team members and set individual objectives aligned with department goals.
  • Monitor and report team productivity and quality measures.
  • Ensure team members are adequately trained and meet corporate-mandated training requirements.
  • Maintain ongoing communication through individual and team meetings.
  • Manage staff time off, schedules, and timekeeping.
  • Recognize and motivate staff.
  • Develop and update SOPs for team processes.
  • Hire, train, monitor, and terminate direct reports.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
  • Well-being programs.
  • Annual no-cost health assessment program, Blueprint for Wellness®.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential annual performance bonus compensation.
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