Billing Specialist - 12 Month Assignment

TravelersToronto, ON
$30 - $40

About The Position

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. 12 Month Assignment, Billing Specialist in our Toronto office. Pay range for this position is $30 - $40 / hr

Requirements

  • High school diploma or equivalent.
  • One year work experience in Billing or Collections.

Nice To Haves

  • College diploma or University degree or equivalent work experience.
  • Two or more years of experience in a Billing or collections environment.
  • Intermediate customer service skills.
  • Intermediate verbal, written, and listening communication skills.
  • Thorough Large volume transaction experience.
  • Intermediate accounting.
  • Intermediate MS Word and Excel skills.

Responsibilities

  • Accurately analyzes, researches, and processes all payments
  • Research requests within timeframes on moderate to high complex work.
  • Daily balancing and reconciliation of payments and bank deposits.
  • Acts within approved Authority limits as outlined by the business.
  • Corresponds with customers, agents, Business Centers, financial institutions.
  • Contributes to production performance and quality practices.
  • Identifies, defines and implements production performance and quality standards.
  • Researches, resolves, reconciles discrepancies with Business Centers, customers, and financial institutions.
  • Resolves inquiries from internal and external customers, including agents, vendors, mortgage companies.
  • Reconciles transactions with the billing system
  • Performs billing-related research, and coordinates settlements. Examples include researching and applying/handling payments or refunds
  • Resolving problems related to financial transactions
  • Resolving billing or banking discrepancies.
  • May prepare journals entries where necessary.
  • May lead, assign work or train and provide guidance to others.
  • May complete ad-hoc requests.
  • Identifies current or future problems or opportunities.
  • Analyzes, synthesizes and compares information to understand issues
  • Identify cause/effect relationships and explore alternative solutions.
  • Perform other duties as assigned.

Benefits

  • Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment.
  • To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
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