Billing Specialist - 12 Month Assignment

Travelers • Toronto, ON

68d • $30 - $40

About The Position

Solid reputation, passionate people and endless opportunities. That’s Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers – and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference. 12 Month Assignment, Billing Specialist in our Toronto office. Pay range for this position is $30 - $40 / hr

Requirements

• High school diploma or equivalent.
• One year work experience in Billing or Collections.

Nice To Haves

• College diploma or University degree or equivalent work experience.
• Two or more years of experience in a Billing or collections environment.
• Intermediate customer service skills.
• Intermediate verbal, written, and listening communication skills.
• Thorough Large volume transaction experience.
• Intermediate accounting.
• Intermediate MS Word and Excel skills.

Responsibilities

• Accurately analyzes, researches, and processes all payments
• Research requests within timeframes on moderate to high complex work.
• Daily balancing and reconciliation of payments and bank deposits.
• Acts within approved Authority limits as outlined by the business.
• Corresponds with customers, agents, Business Centers, financial institutions.
• Contributes to production performance and quality practices.
• Identifies, defines and implements production performance and quality standards.
• Researches, resolves, reconciles discrepancies with Business Centers, customers, and financial institutions.
• Resolves inquiries from internal and external customers, including agents, vendors, mortgage companies.
• Reconciles transactions with the billing system
• Performs billing-related research, and coordinates settlements. Examples include researching and applying/handling payments or refunds
• Resolving problems related to financial transactions
• Resolving billing or banking discrepancies.
• May prepare journals entries where necessary.
• May lead, assign work or train and provide guidance to others.
• May complete ad-hoc requests.
• Identifies current or future problems or opportunities.
• Analyzes, synthesizes and compares information to understand issues
• Identify cause/effect relationships and explore alternative solutions.
• Perform other duties as assigned.

Benefits

• Employees and their eligible family members – including spouses, domestic partners and children – are eligible for coverage from the first day of employment.
• To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED