Billing Specialist

LUX Infusion•Overland Park, KS

18h•Onsite

About The Position

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference.

Requirements

GED or high school diploma required
Minimum of two (2) years of working experience in medical billing & collection-related activities required
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluating customer satisfaction.
Basic level skill in Microsoft Office (including Word, Excel, PowerPoint, etc.).
Able to stay abreast of payer alerts and reimbursement changes.
Able to work in a fast-paced environment.
Able to navigate and interpret insurance contracts.
Ability to actively communicate, inspire and motivate all levels of staff.
Ability to think and act strategically and proactively.
Ability to maintain accurate records and prepare reports and correspondence related to the work.
Excellent analytical skills.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
Computer Skills - Become and remain proficient in all programs necessary for execution.
Participate annually in required legal and ethical compliance training
Consistently act in compliance with LUX Infusion’s legal, ethical, and compliance policies
Adhere to all standards and procedures outlined in the LUX Infusion Compliance Manual
Refrain from any behavior that could be considered unethical or unlawful
All LUX Infusion team members are expected to support the organization’s mission, vision, and values by demonstrating integrity, dedication, compassion, and enthusiasm. This includes placing patients first, working collaboratively with a “stacked‑hands” mindset, and maintaining a consistent focus on quality, accountability, and continuous improvement.
This role operates in a fast‑paced environment and requires the ability to prioritize competing demands, manage multiple tasks effectively, and seek guidance when appropriate.
Employees in this position may be required to assist directly - or coordinate appropriate assistance - to ensure access to LUX Infusion’s services for individuals with disabilities, including patients, visitors, employees, or others.

Nice To Haves

Minimum of five (5) years of working experience in medical billing & collection-related activities preferred
Previous home infusion therapy billing experience preferred
Experience with CareTend or CPR+ preferred
Have a thorough understanding of payer contracts.
Understanding the different types of home infusion medications and therapies.
Knowledge of insurance verification and reimbursement processes.
Familiarity with clearinghouses and the billing functionality.
Ability to organize and coordinate the work of others.
Ability to set priorities and assign work to other professionals.

Responsibilities

Verifying that all appropriate prescription reimbursement data has been obtained, entered into the system, and is accurate weekly and before the month-end.
Processing electronic pharmacy insurance claims to Medicare D, Medicaid, and Commercial Insurance.
Assuring the timely and accurate submission of invoices to the responsible payer for services and products provided.
Evaluating payments received for final resolution and application to the patient account.
Prepare and submit insurance claims for home infusion services, including nursing, supplies, and medications.
Verify documentation of supplied products aligns with the prepared claim.
Verify the accuracy of billed codes and the accuracy of billed and expected amounts.
Address customer inquiries and resolve billing discrepancies, providing excellent customer service to both internal and external stakeholders.
Stay updated on relevant billing regulations, coding guidelines, and payer requirements, ensuring compliance with all applicable standards.
Assist with various data entry, administrative, and clerical tasks.