Billing Specialist

PD Instore•Minneapolis, MN

1d•$26 - $30•Onsite

About The Position

MISSION PD Instore is a future-forward creator of brand solutions that enlightens, inspires, and transforms the consumer’s experience. ABOUT PD Founded in 1938, PD is a world-renowned design-to-build partner that crafts custom, future-forward brand solutions for some of the largest brands in retail. Summary The Billing Specialist is responsible for preparing and issuing accurate customer invoices, maintaining billing records, processing payments, and ensuring timely resolution of billing discrepancies. This role works closely with Sales, Project Management, Customer Service, and Finance to support accurate revenue recognition and customer satisfaction.

Requirements

2+ years of billing, invoicing, accounts receivable, or accounting experience.
Experience with ERP systems, preferably Dynamics 365.
Strong Excel and Microsoft Office skills.
Excellent attention to detail and problem-solving abilities.
Strong customer service and communication skills.
Ability to demonstrate and apply our workplace values

Nice To Haves

Associate degree in Accounting, Finance, Business, or related field preferred.
Implementing or optimizing Microsoft Dynamics 365 or other enterprise ERP platforms.
Supporting manufacturing, retail display, distribution, or custom production environments.
Project Management Professional (PMP), CAPM, Agile, Lean, or equivalent certification.
Experience with business intelligence, reporting, and process automation tools.
Flexibility to travel between multiple PD locations
Demonstrated commitment to valuing diversity and contributing to an inclusive working environment

Responsibilities

Generate and distribute customer invoices accurately and on time.
Review customer orders, contracts, and supporting documentation to ensure billing accuracy.
Process customer payments and apply cash receipts.
Monitor outstanding balances and assist with collection efforts.
Respond to customer billing inquiries and resolve discrepancies.
Maintain customer account information and billing records.
Process credit memos, debit memos, and customer refunds as needed.
Reconcile billing transactions and assist with month-end reporting.
Generate billing reports and assist with accounts receivable analysis.
Collaborate with internal departments to resolve invoicing issues and ensure customer requirements are met.
Performs other duties as assigned
Fosters a culture that values family, innovation, collaboration and empowerment
Follows all safety and workplace policies