Billing Specialist (3x Best Firm to Work for)

Ascend Partner Firms•San Diego, CA

2d•Hybrid

About The Position

As a key member of the admin team, this role will utilize a strong understanding of billing procedures to assist with the accurate and timely monthly billing process and special projects as needed. This role will initially begin in office and move to a hybrid environment based out of San Diego, CA.

Requirements

2+ years of billing experience
Proficiency with Microsoft Word and Microsoft Excel
Excellent spelling, grammar, and math skills (adding, subtracting, multiplication, division and calculating percentages)

Nice To Haves

BA/BS degree from an accredited university
Prior experience working in public accounting
Knowledge of CCH billing systems
Strong organizational, attention to detail, and time management skills
Strong ability to grasp processes and procedures, prioritize tasks, and work well under pressure

Responsibilities

Review and verify billing information to ensure completeness and accuracy of invoices
Communicate with clients to resolve billing discrepancies and issues
Maintain billing files and documentation while assisting in month-end activities related to billing
Collaborate with billing manager to ensure billing processes are efficient and effective
Familiarize self with special arrangements for clients and be a resource to billing professionals on how to best implement arrangements
Create and update client billing notes
Communicate effectively with billing professionals and clients to solve problems that arise during or post billing process to ensure bills are delivered timely.
Escalate any issues to the Billing Manager, if necessary, clearly articulate the problem and possible solutions
Actively listen to issues raised by billing professionals and offer suggestions to the Billing Manager on process changes to address the issues
Assist/collaborate with Collections to resolve billing issues resulting in payment problems
Create billing schedules and account analyses as requested