Billing Representative

UnitedHealth Group•Chelmsford, MA

8d•$18 - $32•Hybrid

About The Position

This position follows a hybrid schedule with 1 in-office day per week. Our office is located at 228 Billerica Rd, Chelmsford, MA. Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. Under general supervision, is responsible for monitoring, processing, and balancing all activities related to manual and electronic payment processing and posting. Performs data entry of account payments and resolution of posting errors and credit balances. Works closely with third party payers to research and resolve outstanding issues, variances, credits or missing checks related to remittance advice. Identifies opportunities to improve the receipt control and reporting process and assists the supervisor in the implementation of new policies and procedures. This position is full time, Monday - Friday, 4 days at home and 1 day onsite after training. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:15 am - 4:30 pm. We offer 12 weeks of paid training. The hours during training will be determined based on the trainer’s schedule. Training will be conducted onsite.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
1+ years of experience in medical billing
Understanding and experience working with third-party payer(s), including insurance products, claim and denial management processes, credit analysis and resolution and CPT and ICD-10 coding.
Knowledge of electronic payment posting systems and processes
Knowledge of cash control procedures, accounts receivable control procedures and bookkeeping
Ability to come onsite for 3 months for training
Ability to work full time, Monday - Friday, 4 days at home and 1 day onsite after training. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:15 am - 4:30 pm.
Reside within commutable distance to the office at 228 Billerica Rd, Chelmsford, MA
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
Attention to detail as well as good analytical and problem solving skills is essential.
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Monitor, process, and balance all activities related to manual and electronic payment processing and posting
Perform data entry for account payments and resolve posting errors and credit balances
Collaborate with third-party payers to research and resolve outstanding issues, variances, credits, and missing checks related to remittance advice
Assist the supervisor in implementing new policies and procedures