Billing Representative

Moffitt Companies•Cypress, TX

5d•Onsite

About The Position

Moffitt Services is seeking a Billing Representative to ensure accurate and timely invoicing to clients or customers for products, services, or contracts. The ideal candidate will have an in-depth understanding of billing procedures and software. This role involves working closely with different departments to address billing inquiries, resolve discrepancies, and ensure compliance with company policies and industry regulations. Additionally, there may be opportunities to mentor and guide other Billing Representatives.

Requirements

5+ years of experience in billing, accounts receivable, or a related financial role.
Strong attention to detail and accuracy in billing operations.
Excellent communication and interpersonal skills.
Ability to work collaboratively with cross-functional teams.
Familiarity with financial regulations and compliance requirements related to billing.
Experience with general ledger accounting software (QuickBooks online, Ariba, Open Invoice, etc.).
Proficient in Microsoft Office products (i.e. Excel, Adobe, Word etc.).
Excellent communication skills to interact with customers and other departments internally.
Ability to handle large volumes.

Nice To Haves

An Associate degree or relevant certification in accounting or finance is a plus.

Responsibilities

Manage customer accounts with operational staff, review billing issues, including analyzing receivables, common reasons for rejected claims, quantifying billing success rate.
Ensure all billing transactions are completed and accurately recorded in the accounting system.
Generate and process accurate and timely invoices based on contract terms and billing schedules.
Verify billing data for completeness, accuracy, and compliance with company policies and guidelines.
Ensure adherence to billing regulations, customer contracts, and company policies.
Review and reconcile billing transactions to maintain consistency and ensure the utmost accuracy in the financial processes.
Promptly and professionally address billing inquiries from customers, internal teams, and various stakeholders.
Work closely with different departments, addressing billing inquiries, reconciling discrepancies, and upholding compliance with both company policies and industry regulations.
Build and maintain positive relationships with customers, addressing billing-related inquiries courteously and efficiently.
Investigate and skillfully resolve billing discrepancies or disputes, by collaborating with pertinent departments and facilitating successful payment collection.
Identify opportunities to streamline billing processes, seeking ways to enhance efficiency, and implementing improvements that contribute to the organization's financial effectiveness.
Work closely with team members to propose and execute process enhancements.
Uphold the accuracy and organization of billing records and associated documentation.
Record billing-related information systematically in the appropriate systems and databases.
Prepare billing reports for management review.