Billing Representative

Internal Medicine Associates LLC•Anchorage, AK

2d•Onsite

About The Position

This is an entry-level position in the in-house Billing Department. Staff in this position will defer to the Team Lead for guidance. The ideal candidate will be willing to learn Internal Medicine Associates, LLC (IMA) way of operating billing functions, master these processes, and provide observations for improvement and efficiency in the journey. A student mentality and team-oriented/organization advancement mindset are ideal for the candidate. Additionally, we value what you bring to the position, such as: Honesty and integrity, Maintain confidentiality, Capacity to read and follow written or verbal instructions, Professional and ethical ability to work with co-workers, supervisors, physicians, and our patients in high stress situations with congenial and positive behavior, Knowledge of medical insurance.

Requirements

Knowledge of medical insurance
High school diploma or GED

Nice To Haves

Knowledge of medical terminology
Knowledge of federal and state insurance
Microsoft suite
Collections
Knowledge of insurance procedures
Knowledge of general office procedures

Responsibilities

Take directions and follow instructions with accuracy and attention to detail
Complete daily assignments including, but not limited to: Verify insurance coverage and benefits for patients via insurance portals and by telephoning insurance companies.
Complete Prior Authorization of Insurance for all scheduled outpatient procedures and outgoing services requested by IMA providers
Provide service estimate letters upon patient requests
Generate and send out Good Faith Estimate letters to out of network and self-pay patients
Monitor assigned tasks and keep Team Lead notified if assistance is needed or if able to take on more tasks
Monitor and work the Medicaid Travel task list in Intergy, our EHR, to ensure timely communications with patients for their Medicaid travel needs
Monitor the Medicaid Travel voice mailbox using software and phone throughout the day, directing messages appropriately
Assist Billing Lead with monthly insurance and patient refunds
Prepares legal documents, as required to Process billing department mail daily
Complete daily front desk payments deposit and commercial insurance deposit preparation, uploading commercial packet to Internal Medicine Associates’ third-party billing team
Process patient payments via the online payment platform if third-party billing team is unavailable
Other duties assigned
Participate in annual employee trainings offered by Internal Medicine Associates and the OSHA Health and Safety Program
Maintain a neat and professional appearance as specified in the employee handbook under the dress code policy
Maintain a clean and organized workspace
Participate in department meetings, monthly and/or when they are scheduled
Participate in performance reviews at 90-days, and annually thereafter