Billing Representative

CHRISTUS Health•Longview, TX

10d

About The Position

The CHRISTUS EMS Ambulance Billing Coordinator processes paperwork for the billing department. The role reviews and tracks incoming Patient Care Reports (PCRs), Physician Certification Statements (PCSs) and, when necessary, Prior Authorization forms (PANs); requests missing information from EMS Associates and hospitals; researches and verifies patient information; and submits completed items to the contracted billing company. The Associate must maintain HIPAA standards and requirements at all times.

Requirements

Billing experience.
An associate degree or higher in Billing.
Maintain HIPAA standards and requirements.

Responsibilities

Verify the accuracy of billing data and correct errors.
Review documents such as Patient Care Reports and hospital records.
Collect and compile patient care records, including EKGs, PCS forms, PAN forms, face sheets, and trip details.
Facilitate documentation flow between CEMS and the billing vendor.
Work with CEMS Associates to complete missing patient documentation, including adding or correcting mileage, patient demographics, and destinations.
Contact patients to obtain or relay account information.
Process credit card payments for customer accounts.
Coordinate record requests with the appropriate billing vendor.
Review Physician Certification Statements for all non-emergency ambulance services.
Copy or scan incoming EOBs, with and without payments, and forward them to the lock box for the billing vendor to process.
Perform other duties as assigned.