Billing Representative

Gallagher•Brookfield, WI

20h•Hybrid

About The Position

NIS, now part of Gallagher, is seeking a Billing Representative to join its growing team. This hybrid position is based out of the Brookfield, Wisconsin office. Under the direct supervision of the Billing Supervisor, the representative performs a variety of administrative functions to support departmental objectives and the company’s overall goals.

Requirements

A college degree with an emphasis in math or accounting coursework is desired.
Knowledge of commonly used concepts, practices, and procedures within the insurance industry is desired.
Ability to work in a fast-paced environment and prioritize multiple competing tasks and demands, seeking supervisory assistance as appropriate.
Ability to meet deadlines.
Proficiency in Microsoft Office products, including Word and Excel, and data entry, with an aptitude for learning new programs.
Well-organized and detail-oriented.
Good command of spoken and written English.
Strong interpersonal skills and the ability to demonstrate poise, tact, and diplomacy.
Ability to work independently and within a team environment.
Ability to perform duties with minimal direction.
Consistent daily attendance and ability to work occasional overtime at short notice.

Nice To Haves

Two years of professional experience in an enrollment or premium billing department in an insurance environment is a plus, but not required.

Responsibilities

Review and accurately process enrollment applications, terminations, and changes in accordance with policy limitations, requesting Evidence of Insurability when required.
Prepare accurate and timely monthly premium statements for groups based on applicable insurance coverages.
Reconcile premium payments received from groups in a timely manner and accurately enter data into designated software programs.
Respond to internal and external customer inquiries by phone and email in a timely, professional, and courteous manner.
Verify eligibility and coverage and premium data for carriers on claims received.
Update census data annually for all assigned groups.
Meet multiple scheduled deadlines.
Organize workload to manage time efficiently.
Perform various clerical duties and other duties as assigned.