Billing Representative

Hight Logistics • Long Beach, CA

5d • $23 - $27

About The Position

Hight Logistics is seeking a Billing Representative to support accurate customer invoicing, chassis invoice reconciliation, and the day-to-day financial operations of its transportation business. The role involves reviewing shipment charges and documentation, preparing and sending invoices, resolving billing questions and discrepancies, reconciling chassis provider invoices, and processing per diem reports and disputes. The ideal candidate is analytical, dependable, detail-oriented, and able to manage multiple priorities and deadlines.

Requirements

• High school diploma or equivalent.
• At least two years of related billing, invoicing, accounting, or administrative experience.
• Proficiency in Microsoft Office Suite, including Excel, and ability to learn new software systems.
• Strong written and verbal communication skills.
• Excellent organizational skills and exceptional attention to detail.
• Strong analytical, problem-solving, and reconciliation skills.
• Effective time management skills and ability to prioritize tasks and meet deadlines.
• Ability to work independently while collaborating with team members in a fast-paced environment.

Nice To Haves

• Previous experience in transportation, trucking, freight, or logistics.
• Experience using Port Pro or another transportation management system (TMS).
• Familiarity with freight billing, accessorial charges, driver pay, and invoice reconciliation.

Responsibilities

• Review shipment charges in Port Pro for accuracy, including chassis usage, storage days, pre-pulls, stop-offs, and other applicable accessorial charges.
• Scan, organize, and upload supporting documentation, including Proof of Delivery (PODs) and container in/out tickets.
• Prepare and generate accurate customer invoices, including required notes or special instructions.
• Email invoices to customers and process billing revisions or corrections.
• Respond to billing questions and resolve invoice discrepancies promptly.
• Review chassis provider invoices for accuracy.
• Compare chassis usage days billed by providers with corresponding charges billed to customers.
• Identify and investigate billing discrepancies, duplicate charges, and invalid fees.
• Gather supporting documentation and submit disputes to chassis providers for incorrect charges.
• Send per diem reports to steamship lines.
• Receive, process, and dispute invoices.

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Paid Sick Time

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED