Billing Representative

UnitedHealth Group•Tampa, FL

3d•$18 - $32•Remote

About The Position

The Billing Representative reviews, validates, and processes medical charge entries through Epic and other billing systems. The role supports revenue cycle operations by managing charge review work queues, claim edits, charge corrections, benefits and eligibility verification, document retrieval, and follow-up activities to ensure accurate and timely billing. The Billing Representative collaborates with clinical and administrative teams to resolve billing issues and maintain compliance with payer requirements. This is a national remote position that may be performed from anywhere within the U.S. The role is full-time, Monday through Friday, during business hours of 7:30 a.m.–5:00 p.m. PST Monday through Thursday and 7:30 a.m.–11:30 a.m. PST on Friday. Occasional overtime may be necessary based on business needs. On-the-job training is provided, with training hours aligned to the employee’s schedule. Remote employees must secure company-sensitive documents when applicable, maintain a dedicated work area separated from other living areas that provides information privacy, and live where they can receive UnitedHealth Group-approved high-speed internet or use existing high-speed internet service. Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy. The hourly salary range is $18–$32 for full-time employment. Pay may depend on factors including local labor markets, education, work experience, and certifications. Benefits and incentives are subject to eligibility requirements. Candidates must pass a drug test before beginning employment.

Requirements

High school diploma or GED.
Must be 18 years of age or older.
At least 1 year of medical billing, charge entry, or accounts receivable experience in a healthcare environment.
Working knowledge of medical terminology, insurance billing processes, and healthcare revenue cycle operations.
Experience with claims status review, charge entry, and accounts receivable follow-up.
Knowledge of ICD-10, CPT, and HCPCS coding, including appropriate use of modifiers.
Experience verifying patient insurance eligibility and benefits.
Proficiency with Microsoft Outlook, Word, and Excel.
Ability to work full-time, Monday through Friday, during the stated business hours: 7:30 a.m.–5:00 p.m. PST Monday through Thursday and 7:30 a.m.–11:30 a.m. PST Friday; occasional overtime may be necessary.
Ability to secure company-sensitive documents when applicable and maintain a dedicated, private work area separated from other living areas.
Must live in a location that can receive UnitedHealth Group-approved high-speed internet or have access to existing high-speed internet service.
Strong attention to detail, organizational skills, and problem-solving abilities.
Ability to manage multiple priorities and meet established productivity standards.
Must adhere to UnitedHealth Group’s Telecommuter Policy if working remotely.
Must pass a drug test before beginning employment.

Nice To Haves

Experience using Epic Revenue Cycle applications.
Experience with other practice management or billing systems.
Medicare, Medicaid, and commercial payer billing experience.
Knowledge of claim edits.

Responsibilities

Review and process charge sessions within Epic to ensure accurate and timely billing.
Review and resolve charge review, claim edit, charge router, and follow-up work queues.
Perform manual and electronic charge entry accurately.
Verify patient insurance benefits, eligibility, and financial class (FSC) information.
Correct billing and registration errors that affect claim submission.
Retrieve and review supporting documentation for accurate charge capture and claim resolution.
Review anesthesia charges for completeness and verify benefits and eligibility before posting charges.
Identify and resolve charge-related claim edits and rejections.
Support billing workflows for Adult Medicine, Pediatrics, and Specialty practices.
Maintain compliance with payer, Medicare, Medicaid, and organizational billing guidelines.
Escalate complex billing and reimbursement issues to management as appropriate.
Recommend process improvements to enhance efficiency, accuracy, and revenue cycle performance.
Assist with other revenue cycle and accounts receivable duties as assigned.