Billing Representative
About The Position
Reliable Respiratory is a Durable Medical Equipment (DME) company that provides the highest level of service for patients in need of respiratory, diabetes, urology, and maternity support. Equipment provided includes CPAPs, BiPAPs, AutoPAPs, nebulizers, oxygen equipment, ventilators, CGM devices, insulin pumps, and breast pumps. Each patient is treated with professionalism, understanding, and attentive service. We care about our customers, work closely with the medical community, and have highly skilled staff ready to assist customers in receiving the best care possible. The Billing Representative reviews ensures the timely and accurate posting of accounts receivables.
Requirements
- 18 years of age or older
- Must be eligible to work in the United States and not require work authorization from us now or in the future
- High School diploma or equivalent required; college preferred
- At least 1 year of experience in Medical Billing or relevant experience
- At least 1 year of experience with Brightree system
- Great customer service skills
- Professional computer experience (especially Microsoft Office Suite)
- Ability to work independently to investigate and make decisions
- Strong attention to detail
- Ability to prioritize and complete work amidst interruptions in a busy work area
- Adapt positively to changes in the work setting with ease
- Available during normal hours of operation
- Ability to comply with guidelines both internal and industry-imposed
- Working knowledge of third-party payor reimbursement
- Knowledge of medical billing, insurance rules and regulations required
Responsibilities
- Follows up on submitted claims, monitors unpaid claims and resubmits claims with appropriate corrections and documentation.
- Reviews claim forms for the accuracy of procedures, diagnoses, demographic and insurance information, as well as all other fields on the CMS 1500.
- Submit professional appeals and re-determinations, with appropriate clinical documentation, to Commercial, Medicare, and Medicaid payers when necessary.
- Reviews and corrects all claims/charge denials and edits that are communicated via Brightree
- Responds to patient and third-party inquiries, researches and resolves complex claims and corrects errors.
- Recognize and resolve authorizations issues with insurance payers and third-party authorization companies
- Reviews correspondence and rejection data from insurance carriers; posts rejections and performs reconciliations.
- May transfer secondary balances to appropriate financial class and provide documentation for processing the claims.
- Receive payments through various methods (cash, online payments etc.) and check for credibility.
- Helps post cash batches and checks to individual invoices
- Reconciles deposits and invoices posted
- Send reminders for payments and contact customers with balances or insurance issues
- Update accounting records with new payments, balances, customer information etc.
- Answer questions and handle complaints from customers regarding bills
- Participates in accounts receivable projects
- Participate in standing meetings as necessary
- Perform other duties and special projects as assigned and directed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
