Billing Representative - Urology

Aeroflow Career•Asheville, NC

5d•Remote

About The Position

Aeroflow Health is a rapidly growing company in the home health products and equipment industry, prioritizing customers, community, and coworkers. They foster career development through internal promotion and reward dedicated employees. Aeroflow has four main divisions: Urology, Diabetes, Mom & Baby, and Sleep. The Urology division specializes in incontinence products like diapers, underpads, and catheter supplies, serving over 100,000 patients monthly nationwide. The Urology Billing team is responsible for addressing denied claims, providing medical documentation to insurance carriers, and managing insurance audits. This role is fully remote.

Requirements

2 years recent work history

Nice To Haves

Bachelor’s degree from accredited university (any field)
Prior work experience in healthcare or health insurance
Detail oriented & critical thinker
Excellent customer service skills
High level of organization
Strong decision maker
Strong communicator
Flexible and adaptable
Empathetic, compassionate, inclusive

Responsibilities

Performing analytical work of denied claims
Researching insurance payer requirements
Solving problems and finding innovative solutions
Prioritizing multiple responsibilities
Making and receiving calls with a professional demeanor
Understanding reimbursement policies
Monitoring reports to identify trends, concerns, and/or areas of improvement
Discussing findings with the potential of reporting up to management
Maintaining HIPAA/patient confidentiality
Regular and reliable attendance as assigned by your schedule
Other job duties assigned

Benefits

Health Plans with FSA or HSA options
Dental Insurance
Vision Insurance
Optional Life Insurance
401K with Company Match
12 weeks of parental leave for birthing parent
4 weeks leave for non-birthing parent(s)
Additional Parental benefits to include fertility stipends, free diapers, breast pump
Paid Holidays
PTO Accrual from day one
Employee Assistance Programs