Billing Rep I

Mass General BrighamSomerville, MA
Remote

About The Position

Responsible for maintenance of accurate billing records of customer and/or patient accounts, process payment and adjustments, and communicate with customers to answer questions or provide information.

Requirements

  • High School Diploma or Equivalent required
  • experience in billing, finance or collections 1-2 years required
  • Strong attention to detail and ability to multitask.
  • Excellent written and verbal communication skills.
  • Proficient in Microsoft Office, especially Excel.
  • Ability to work independently and as part of a team.
  • Ability to work in a fast-paced environment.

Responsibilities

  • Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies
  • Process payments and maintain up-to-date billing records
  • Maintain accurate billing records and files
  • Resolve claim edits by making appropriate updates in the system(s)
  • Collaborate with other departments to resolve billing and payment issues

Benefits

  • career advancement opportunities
  • differentials
  • premiums
  • bonuses
  • recognition programs
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