Billing - Professional I

Fiserv•Milwaukee, WI

2d•Onsite

About The Position

As a Billing Professional, you will support billing operations by preparing, reviewing, and resolving billing activity to help ensure accurate invoicing and timely revenue-related processing. You will work with finance, operations, and cross-functional business partners to support account maintenance, issue resolution, and billing accuracy. The work helps strengthen operational consistency, client satisfaction, and the integrity of the order-to-cash process. The role is on-site Monday through Friday. In-person collaboration is considered essential to onboarding and productivity. The position requires use of a computer and audio equipment. Candidates must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered. The role is not eligible to be performed in Colorado, California, the District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine, or Washington.

Requirements

At least 2 years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account maintenance, and transaction processing.
At least 2 years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.
Proficiency with Microsoft Excel, including large data sets, Macros, V Look-up, and Pivot tables.
Experience maintaining documentation and records to support billing accuracy, internal controls, and audit readiness.
Bachelor's degree or higher in Accounting, Finance, Business, or a related field, or an equivalent combination of education, related experience, and/or military experience.
Currently possess valid and unrestricted U.S. work authorization; sponsorship is unavailable now or in the future.

Nice To Haves

Experience supporting order-to-cash operations in a high-volume business environment using SAP, Oracle, or similar systems.
Experience working with billing systems, enterprise resource planning systems, or financial platforms.
Experience partnering with internal teams to resolve billing exceptions and account issues.
Experience supporting process improvement initiatives within billing or revenue operations.

Responsibilities

Prepare, review, and process billing transactions to support accurate invoicing and timely completion of billing activities.
Analyze billing data, account details, and transaction records to identify discrepancies and resolve exceptions.
Support recurring billing cycles, account maintenance, and adjustments in accordance with established procedures and deadlines.
Partner with finance, operations, and internal business teams to research billing issues and ensure accurate account resolution.
Maintain billing records, supporting documentation, and transaction details in accordance with internal controls and standard processes.
Monitor billing activity and reporting to identify trends, reduce errors, and improve process consistency.
Assist with audit requests, reporting support, and documentation related to billing operations and controls.

Benefits

Fuel Your Life program supporting physical, financial, social, and emotional well-being.
Paid holidays and generous time-away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof peer-recognition program with points redeemable for rewards.
Eight Employee Resource Groups.
Professional growth through training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.