Billing - Professional I
About The Position
As a Billing Professional, you will support billing operations by preparing, reviewing, and resolving billing activity that helps ensure accurate invoicing and timely revenue-related processing. You will work with finance, operations, and cross-functional business partners to support account maintenance, issue resolution, and billing accuracy. Your work helps strengthen operational consistency, client satisfaction, and the integrity of the order-to-cash process. This role is on-site Monday through Friday. Fiserv considers in-person collaboration an essential part of the role, supporting onboarding and productivity. The role requires the use of a computer and audio equipment. Candidates must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.
Requirements
- At least 2 years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account maintenance, and transaction processing.
- At least 2 years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.
- Proficiency with Microsoft Excel, including large data sets, Macros, V Look-up, and Pivot tables.
- Experience maintaining documentation and records to support billing accuracy, internal controls, and audit readiness.
- Bachelor's degree or higher in Accounting, Finance, Business, or a related field, or an equivalent combination of education, related experience, and/or military experience.
- Valid and unrestricted U.S. work authorization; sponsorship is not available.
Nice To Haves
- Experience supporting order-to-cash operations in a high-volume business environment, using SAP, Oracle, or similar systems.
- Experience working with billing systems, enterprise resource planning systems, or financial platforms.
- Experience partnering with internal teams to resolve billing exceptions and account issues.
- Experience supporting process improvement initiatives within billing or revenue operations.
Responsibilities
- Prepare, review, and process billing transactions to support accurate invoicing and timely completion of billing activities.
- Analyze billing data, account details, and transaction records to identify discrepancies and resolve exceptions.
- Support recurring billing cycles, account maintenance, and adjustments in accordance with established procedures and deadlines.
- Partner with finance, operations, and internal business teams to research billing issues and ensure accurate account resolution.
- Maintain billing records, supporting documentation, and transaction details in accordance with internal controls and standard processes.
- Monitor billing activity and reporting to identify trends, reduce errors, and improve process consistency.
- Assist with audit requests, reporting support, and documentation related to billing operations and controls.
Benefits
- Fuel Your Life program supporting physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program recognizing peers’ extra effort with points redeemable for rewards.
- Eight Employee Resource Groups.
- Training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
