Billing Generalist - Part Time

Heart and Vascular Care IncAlpharetta, GA
Hybrid

About The Position

We are currently looking for a Medical Billing Generalist to join our medical office team! This is a PART TIME HYBRID REMOTE work schedule after training. The Medical Billing Generalist Responsibilities include but not limited to: Manage Billing Phone Queue (Inbound & Outbound), answer patient questions and resolve patient concerns. Manage correspondence between staff members and patients to provide solutions for billing questions, concerns, and/or needs. Review, research, and advise claims and payment history for patients. Independently comprehend, to provide explanation, status of accounts to include but not limited to balances, credits, and identifying inconsistencies. Review and ensure patients are informed on their outstanding debts and estimates of patient responsibility prior to appointments. Provide solutions to any relative problems of patients. Collaborate with team members in assisting with payment plans for patients.

Requirements

  • Proven experience as Billing Specialist
  • Adherence to laws and best practices in regards to dealing with customers and data
  • Comfortable dealing with numbers and the processing of financial information
  • Excellent knowledge of MS Office (particularly Excel)
  • Results-driven and patient
  • High degree of attention to detail
  • Professional phone and interpersonal skills

Responsibilities

  • Manage Billing Phone Queue (Inbound & Outbound), answer patient questions and resolve patient concerns
  • Manage correspondence between staff members and patients to provide solutions for billing questions, concerns, and/or needs
  • Review, research, and advise claims and payment history for patients
  • Independently comprehend, to provide explanation, status of accounts to include but not limited to balances, credits, and identifying inconsistencies
  • Review and ensure patients are informed on their outstanding debts and estimates of patient responsibility prior to appointments
  • Provide solutions to any relative problems of patients
  • Collaborate with team members in assisting with payment plans for patients
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